Table 3.

Faculty Evaluation of Residents' E-Consultation/E-Messaging Skills^a

Evaluation by Specialty	Mean Faculty Score of Evaluation, %			P Valueb
	Unsatisfactory	Satisfactory	Superior
Pain management (N = 46)
Provided a succinct case summary	36	53	11	.43
Asked a clear, specific question	13	78	9	.81
Indicated urgency of consult	73	23	4	.33
Documented plan for follow-up	49	47	4	< .0001
Advocated for chosen plan of care	25	68	7	.0017
Discussed risk/benefits of care options	57	38	5	.13
Effectively communicated plan of care	46	48	7	.12
Social work (N = 37)
Provided a succinct case summary	26	58	16	.0260
Asked a clear, specific question	28	53	19	.69
Indicated urgency of consult	93	4	3	.24
Documented plan for follow-up	57	41	1	.10
Advocated for chosen plan of care	51	46	3	.0004
Discussed risk/benefits of care options	66	34	0	.0028
Effectively communicated plan of care	68	22	11	.55
Psychiatry (N = 19)
Provided a succinct case summary	8	76	16	.37
Asked a clear, specific question	34	55	11	.41
Indicated urgency of consult	50	47	3	.75
Documented plan for follow-up	50	47	3	.52
Advocated for chosen plan of care	39	53	8	.47
Discussed risk/benefits of care options	29	68	3	.73
Effectively communicated plan of care	47	50	3	.33

^aMessages were scored independently by 2 general internal medicine faculty evaluations.

^bP values > .05 indicate no significant difference between faculty scores.