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. 2020 Dec 15;8(12):e24326. doi: 10.2196/24326

Table 2.

Experience of obtaining medical information with a legacy system (n=1000).

Survey question and response options Value, n (%)
1. Reasons for requiring medical information from hospitalsa

No experience 358 (34.3)

For submission to insurance companies 513(49.2)

For submission to company or school 71 (6.8)

For personal storage 17 (1.6)

Deliver to family or carers 50 (4.8)

Other 34 (3.3)
2. How convenient did you feel the process was for requesting medical information before?

Inconvenient 395 (39.5)

Mediocre 395 (39.5)

Convenient 142 (14.2)

No response 68 (6.8)
3. Have the absence of any of the following kinds of medical information caused you inconvenience when visiting a hospital?a

Diagnosis and test results 526 (33.7)

Medication information in progress (name, capacity, etc) 455 (29.2)

Types of tests carried out 416 (26.7)

The name of the hospital visited, or the department of medicine 71 (4.6)

Other 91 (5.8)
4. What are your reasons for wanting to get personal medical information?a

I want to know all the information related to my health. 685 (28.8)

I want to have it at all times in case of an emergency. 561 (23.6)

I think it's my obvious right. 346 (14.5)

I want to show it to another hospital or another doctor. 295 (12.4)

I want to show it to my family and my carer. 250 (10.5)

I want to know my health condition in detail through an internet search or community, etc. 222 (9.3)

I don't want to collect more detailed medical information than I have now. 16 (0.7)

Other 6 (0.2)

aThe respondent could select multiple responses.