Table 3. In-home usability testing observations noted on the SeGUE instrument.
| Interface | Design | N/A | Total | ||||||
|---|---|---|---|---|---|---|---|---|---|
| Content | Layout/UI | Technical error | Game flow | Functionality | |||||
| Negative | Annoyed | 1 | 2 | 1 | 0 | 0 | 0 | 4 | 27 |
| Confused | 0 | 8 | 0 | 3 | 3 | 1 | 15 | ||
| Frustrated | 0 | 2 | 3 | 0 | 0 | 3 | 8 | ||
| Unable to continue (fatal) | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||
| Positive | Pleasantly frustrated | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 19 |
| Reflecting | 0 | 0 | 0 | 1 | 2 | 0 | 3 | ||
| Satisfied/excited | 3 | 3 | 0 | 1 | 2 | 3 | 12 | ||
| Learning | 3 | 0 | 0 | 0 | 0 | 0 | 3 | ||
| Neutral | N/A | 0 | 0 | 1 | 0 | 1 | 1 | 3 | 6 |
| Suggestion/comment | 0 | 0 | 0 | 0 | 1 | 2 | 3 | ||
| Total | 7 | 15 | 5 | 6 | 9 | 10 | 52 | ||
| 27 | 15 | 10 | |||||||
Abbreviations: N/A, not available; SeGUE, seven-item Serious Game User Evaluator; UI, user interface.