Table 3.
Correlations between conditional factors and DASS-scores, sample 1 May 2019.
| S. No. | M+ | SD+ | Depression | Anxiety | Stress | |
|---|---|---|---|---|---|---|
| Negative evaluation direction | ||||||
| 1. | Time pressure/work intensity | 2.77 | 0.64 | 0.210* | 0.245* | 0.329** |
| 2. | Overload | 0.90 | 0.77 | 0.139 | 0.238* | 0.280** |
| 3. | Underload/monotony | 1.89 | 0.89 | 0.362** | 0.046 | 0.164 |
| 4. | Physical strains | 2.82 | 1.00 | 0.129 | 0.199* | 0.214* |
| 5. | Fatigue | 2.09 | 0.78 | 0.483** | 0.360** | 0.529** |
| 6. | Flight profile (psychol. demands) | 1.90 | 1.03 | 0.425** | 0.309** | 0.519** |
| 7. | Flight profile (physical demands) | 2.43 | 1.00 | 0.374** | 0.305** | 0.361** |
| 8. | On-call duty | 2.84 | 1.08 | 0.294** | 0.321** | 0.454** |
| 9. | Communication with guests | 1.11 | 0.80 | 0.201* | 0.166 | 0.233* |
| Positive evaluation direction | ||||||
| 10. | Physical conditions | 2.66 | 0.78 | −0.357** | −0.417** | −0.391** |
| 11. | Climatic conditions | 2.75 | 0.84 | −0.102 | −0.133 | −0.177 |
| 12. | Cultural interactions with guests | 3.33 | 0.63 | 0.157 | 0.112 | 0.233* |
| 13. | Duty roster design | 2.32 | 0.70 | −0.248* | −0.123 | −0.358** |
| 14. | Working climate | 2.93 | 0.79 | −0.348** | −0.296** | −0.434** |
| 15. | Support from colleagues | 2.99 | 0.81 | −0.068 | 0.038 | −0.197* |
| 16. | Support from supervisor | 2.06 | 1.15 | −0.251** | −0.009 | −0.230* |
| 17. | Appreciation by supervisor | 1.90 | 1.19 | −0.176 | −0.066 | −0.236* |
| Without evaluation direction | ||||||
| 18. | Fast decision-making | 2.57 | 0.72 | −0.116 | 0.104 | 0.078 |
| 19. | Perfect appearance | 3.38 | 0.75 | 0.072 | 0.167 | 0.172 |
| 20. | Friendliness/permanent smile | 3.06 | 0.82 | 0.098 | 0.126 | 0.105 |
| 21. | Irregular breaks | 3.52 | 0.77 | 0.027 | 0.000 | 0.083 |
| 22. | Break in the turnaround | 1.42 | 0.92 | −0.224* | −0.086 | −0.273** |
| 23. | Retreat opportunities on board | 1.35 | 1.17 | −0.018 | −0.018 | 0.005 |
| 24. | Irregular eating habits | 3.35 | 0.75 | 0.250** | 0.168 | 0.231* |
N = 105, +answer options: 0 = never; 1 = rarely, 2 = occasionally, 3 = often, 4 = always; item contents: (1) (Two items): I work under constant time pressure/I have a high work intensity, r = 0.56. (2) I feel overwhelmed in my work activity. (3) (Two items): I feel underloaded in my work activity/My work processes are monotonous, r = 0.59. (4) (Two items): Lifting and carrying guests’ luggage is physically demanding/Lifting and carrying boxes is physically demanding, r = 0.60. (5) For items, see method section. (6) I find my flight profile overall nerve-wracking. (7) I find my flight profile overall physically demanding. (8) For items, see method section. (9) Communication problems (e.g., language problems, English not included) in dealing with guests are a problem for me. (10) I deal well with physical conditions (e.g., air conditioning, pressurized cabin, and aircraft noise). (11) I deal well with climate differences between the various destinations. (12) I deal confidently with cultural differences in dealing with guests. (13) For items, see method section. (14) I would describe the working atmosphere as pleasant. (15) I get personal support from my colleagues. (16) I receive personal support from my superiors. (17) I get enough appreciation from superiors. (18) I always have to make quick decisions. (19) I always have to look perfect. (20) (Two items): The company demands “friendliness” from me towards the guests in every situation/The company demands a “permanent smile” from me towards the guests, r = 0.69. (21) I have irregular breaks. (22) In a turnaround, I have the opportunity to take a short break. (23) I have retreat facilities available to me on board. (24) I have irregular eating habits.
p < 0.05
p < 0.01
p < 0.001.