Table 3.
Telemedicine evaluation
| Telemedicine evaluation | |
|---|---|
| Q.7 Was the telemedicine consult comprehensible? [median (IQR)]a | 5 (4–5) |
| Q.8 How difficult was it to explain your physical conditions and symptoms? [median (IQR)]a | 4 (3–4) |
| Q.9 How easy was it to communicate the results of the exams? [median (IQR)]a | 4 (4–5) |
| Q.10 How “depersonalized” do you perceive the doctor-patient relationship using telemedicine for health consults? [median (IQR)]a | 4 (3–5) |
| Q.11 Was the telemedicine consult useful? [median (IQR)]a | 4 (4–5) |
| Q.12 Was the telemedicine consult easy to carry out? [median (IQR)]a | 5 (4–5) |
| Q.13 How much do you appreciate this phone-counselling approach? [median (IQR)]a | 5 (4–5) |
| Q.14 Is the telemedicine visit more comfortable to carry out, compared to the classic consultation? No. (%) | |
| Yes | 394 |
| No | 213 |
| Q.15 Do you own any IT support? No. (%) | |
| No | 12 (1.9) |
| PC | 182 (29.6) |
| Tablet | 175 (28.8) |
| Smartphone | 578 (95.2) |
| Q.16 Would you have the possibility to carry out this visit with the help of an IT support? N (%) | |
| Yes | 285 (47.0) |
| No | 322 (53.0) |
| Q.17 Having experienced the COVID crisis, would you be willing to be followed-up using telemedicine even in the post-COVID period? | |
| Yes | 194 (32.0) |
| No | 413 (68.0) |
aThese items were assessed by using a 5-point Likert scale, see captions on the questionnaire attached