Table 3.
Summary of participant changes to clinical management during COVID-19 lockdown
| Per cent Identifying (n=1026) | |
| Changes to regular healthcare support? n (%) | |
| Appointments | 682 (66.5%) |
| Medication | 292 (28.5%) |
| Elective surgery | 122 (11.9%) |
| Communication platform | 183 (17.8%) |
| Clinician | 196 (19.1%) |
| Other | 83 (8.1%) |
| No change | 199 (19.4%) |
| Platforms used to receive care n (%) | |
| Social media | 63 (6.1%) |
| Mobile phone app | 97 (9.5%) |
| 146 (14.2%) | |
| Telephone | 467 (45.5%) |
| Virtual consultation | 90 (8.8%) |
| Other | 46 (4.5%) |
| No platforms | 321 (31.3%) |
| Face to face care | 35 (3.4%) |
| How satisfied are you with the platforms? (n=860) n (%) | |
| Extremely dissatisfied | 51 (5.0%) |
| Somewhat dissatisfied | 92 (9.0%) |
| Neither satisfied nor dissatisfied | 303 (29.5%) |
| Somewhat satisfied | 234 (22.8%) |
| Extremely satisfied | 180 (17.5%) |
| How satisfied are you with using information received via platforms? (n=867) n (%) | |
| Extremely dissatisfied | 41 (4.0%) |
| Somewhat dissatisfied | 114 (11.1%) |
| Neither satisfied nor dissatisfied | 306 (29.8%) |
| Somewhat satisfied | 255 (24.9%) |
| Extremely satisfied | 151 (14.7%) |
| Use platforms after COVID-19? (n=875) n (%) | |
| No | 154 (15.0%) |
| No, but would welcome other platforms | 81 (7.9%) |
| Not sure, I need more time to use them | 174 (17.0%) |
| Yes | 466 (45.4%) |
n=1026 except where otherwise specified.
Changed type or frequency of support.