Table 4.
Patients’ Scores and Satisfaction in Each Component of the GPAQ-R2-BDF
| Component | Items Number in the GPAQ-R2-BDF | Mean ± SD | Overall Score Mean ± SD | Normalized Score Mean ± SD |
|---|---|---|---|---|
| Doctor care | Q1 | 4.49±0.83 | 4.48±0.71 (out of 5) | 89.5±14.2 |
| Q2 | 4.59±0.79 | |||
| Q3 | 4.61±0.72 | |||
| Q4 | 4.49±0.52 | |||
| Q5 | 4.42±0.85 | |||
| Q6 | 4.48±0.81 | |||
| Q7 | 4.38±0.88 | |||
| Q8 | 4.50±0.83 | |||
| Nurse care | Q9 | 4.37±0.89 | 4.33±0.78 (out of 5) | 86.6±15.7Ϯ |
| Q10 | 4.33±0.83 | |||
| Q11 | 4.38±0.90 | |||
| Q12 | 4.34±0.90 | |||
| Q13 | 4.28±0.94 | |||
| Q14 | 4.35±0.92 | |||
| Confidence and enablement | Q15 | 2.72±0.50 | 2.77±0.43 (out of 3) | 90.8±14.2 |
| Q16 | 2.85±0.38 | |||
| Q19 | 2.70±0.57 | |||
| Q18 | 2.70±0.59 | |||
| Q19 | 2.72±0.59 | |||
| GP access | Q20 | 3.51±0.73 | 3.08±0.71 (out of 4) | 76.9±17.9* |
| Q21 | 2.81±1.02 | |||
| Q22 | 2.75±1.06 | |||
| Q23 | 3.10±0.89 | |||
| GP practice | Q24 | 4.81±1.20 | 4.62±1.09 (out of 6) | 77.1±18.1* |
| Q25 | 4.86±0.98 | |||
| Q26 | 4.39±1.41 | |||
| Overall experience | Q40** | 4.09±1.09 | 81.8±20.7 |
Notes: Ϯp<0.001 less than doctor care, and confidence and enablement component. *p<0.001 less than the doctor care, nurse care, and confidence and enablement components. **Q40 form the original GPAQ-R2.