Present	Developing	Not Present
Provide understandable self-care Information responsive to:
Health Literacy: Readability (equal to or less than 5th grade level- Flesch-Kincaid) Understandability- little to no abstract thought Use of pictures to enhance understanding Small groupings of information with topic breaks Short sentences or bullets Few three syllable words Culture: Sociological characteristics Addresses individual directly with an action they can take Preferred language: Offered in language commonly used by the population in service area	Health Literacy: Readability at 6th grade level Little abstract thought needed for understanding Pictures present Small groupings of information with topic breaks Short sentences or bullets Few three syllable words Culture: Sociological characteristics Addresses individual directly with an action they can take Preferred language: Considers language preference	Health Literacy: Readability greater than 6th grade level Abstract thought needed for understanding No use of pictures Large groupings of information with few topic breaks Long sentences Many three syllable words Culture: Sociological characteristics Lacking use of sociological characteristics and addressing the individual directly Preferred language: No mention of languages offered / or translation