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. 2020 Apr 28;7(6):1724–1731. doi: 10.1177/2374373520921692

Table 1.

Semi-Structured Interview Prompts.

Participant demographics
 What is your age?
 What is your occupation?
 What is your ethnicity/nationality?
 What is the highest level of education you have completed?
Basic Medical history
 Why did you attend this hospital/clinic?
 What are your previous medical problems?
Patient experience and expectations of care
 Can you tell me about your experience so far in the hospital/clinic? Did this meet your expectations? Can you tell me more about your expectations prior to coming to hospital, and from here onwards?
 What do you hope your treating team/doctor will do for you from here?
 Who are the doctors involved in treating your condition? What role did each of these doctors play in managing your condition?
 Which other health-care professionals have been involved in your care?
 Do you feel that the doctors and other team members worked together? How do you know this?
 Has the treatment you have received so far met your expectations? Why/why not?
 What qualities in a doctor [or health-care professional] do you think are important in treating your condition? For example, being a good listener. a
 What advice would you give to a training doctor [or health-care professional] who is learning how to treat patients with your condition? a
 Is there anything else you want to discuss?
Closing and thanks

a These questions were very helpful in understanding patient expectations of health-care professionals in our previous qualitative study in patients with low back pain.1