Table 1.
Participant demographics |
What is your age? |
What is your occupation? |
What is your ethnicity/nationality? |
What is the highest level of education you have completed? |
Basic Medical history |
Why did you attend this hospital/clinic? |
What are your previous medical problems? |
Patient experience and expectations of care |
Can you tell me about your experience so far in the hospital/clinic? Did this meet your expectations? Can you tell me more about your expectations prior to coming to hospital, and from here onwards? |
What do you hope your treating team/doctor will do for you from here? |
Who are the doctors involved in treating your condition? What role did each of these doctors play in managing your condition? |
Which other health-care professionals have been involved in your care? |
Do you feel that the doctors and other team members worked together? How do you know this? |
Has the treatment you have received so far met your expectations? Why/why not? |
What qualities in a doctor [or health-care professional] do you think are important in treating your condition? For example, being a good listener. a |
What advice would you give to a training doctor [or health-care professional] who is learning how to treat patients with your condition? a |
Is there anything else you want to discuss? |
Closing and thanks |
a These questions were very helpful in understanding patient expectations of health-care professionals in our previous qualitative study in patients with low back pain.1