Table 3.

Patient-Reported Experiences With Care and Ambulatory Process and Clinical Outcome Measures.

		Process measures				Clinical outcomes
		Smoking cessation counseling	Diabetes eye referral	Mammogram screening**	Colonoscopy screening**	HbA1c < 8	Nonsmoker	Controlled hypertension	LDL control (<100)
Patient Reported Measures of Experiences with Care	Access	1.01 (0.99, 1.02) P = .40	1.00 (0.99, 1.01) P = .80	0.99 (0.99, 1.00) P = .12	1.00 (0.99, 1.01) P = .53	1.01 (1.00, 1.02) P = .10	1.00 (0.99, 1.01) P = .85	1.01 (0.99, 1.03) P = .33	0.99 (0.98, 1.01) P = .25
	Visit Experience	1.01 (1.00, 1.02) P = .19	1.00 (0.99, 1.01) P = .40	1.00 (0.99, 1.01) P=1.0	1.00 (0.99, 1.01) P = .77	0.99 (0.98, 1.00) P = .13	1.00 (0.99, 1.00) P = .62	1.02 (1.00, 1.03) P = .03*	1.01 (1.00, 1.02) P = .06
	Nurse/Staff Experience	0.99 (0.98, 1.00) P = .16	1.01 (1.00, 1.02) P = .29	0.99 (0.99, 1.00) P = .24	0.99 (0.99, 1.00) P = .14	1.00 (0.99, 1.02) P = .46	1.00 (0.99, 1.00) P = .35	0.99 (0.98, 1.01) P = .35	0.99 (0.98, 1.00) P = .19
	Care Provider Experience	1.00 (0.98, 1.01) P = .53	1.01 (1.00, 1.02) P = .21	1.00 (0.99, 1.01) P = .55	1.00 (0.99, 1.01) P = .92	0.98 (0.97, 1.00) P = .03*	1.00 (0.99, 1.01) P = .92	1.00 (0.98, 1.02) P = .91	0.99 (0.98, 1.01) P = .47
	Personal Issues	1.01 (0.99, 1.02) P = .46	0.99 (0.98, 1.01) P = .34	1.01 (1.00, 1.02) P = .07	1.01 (1.00, 1.02) P = .05	1.01 (0.99, 1.03) P = .40	1.00 (0.99, 1.01) P = .87	0.98 (0.96, 1.00) P = .11	1.01 (1.00, 1.03) P = .08
	Overall Assessment	1.01 (1.00, 1.02) P = .08	1.00 (0.99, 1.01) P = .81	1.00 (0.99, 1.00) P = .52	1.00 (0.99, 1.01) P = .60	1.00 (0.99, 1.01) P = .90	1.00 (0.99, 1.00) P = .15	1.00 (0.99, 1.02) P = .58	1.00 (1.00, 1.01) P = .36

**,*P value < 0.05.