Table 1.

Average Patient Satisfaction Scores and Outcomes (N = 327).

Patient satisfaction scores, mean ± SD
Admission	4.54 ± 0.63
Discharge	4.35 ± 0.66
Personal issues	4.48 ± 0.59
Visitors and family	4.58 ± 0.53
Meals	4.11 ± 0.74
Nurses	4.61 ± 0.58
Physicians	4.60 ± 0.60
Room	4.22 ± 0.59
Tests and treatments	4.49 ± 0.55
Overall assessment	4.72 ± 0.49
Overall score	4.47 ± 0.45
Patient outcomes, n (%)
30-day ED visit	45 (13.8%)
60 day ED visit	64 (19.6%)
90-day ED visit	83 (25.4%)
6-month ED visit	113 (34.6%)
30-day readmission	47 (14.4%)
60-day readmission	73 (22.3%)
90-day readmission	87 (26.6%)
6-month readmission	119 (36.4%)
6-month death	10 (3.1%)

Abbreviation: ED, emergency department.