Table 4.

The CARE Measure.

The CARE Measure item	Median (IQR) (number of participants: 101)
Making you feel at ease	5 (5–5)
Letting you tell your “story”	5 (5–5)
Really listening	5 (5–5)
Being interested in you as a whole person	5 (5–5)
Fully understanding your concerns	5 (4–5)
Showing care and compassion	5 (5–5)
Being positive	5 (4–5)
Explaining things clearly	5 (4–5)
Helping you to take control	5 (4–5)
Making a plan of action with you	5 (4–5)
Summary score	48 (44–50)

Note: each item is on a scale of 1, which is poor, to 5, which is excellent.