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. 2020 Aug 25;33(Suppl 1):60–71. doi: 10.1093/intqhc/mzaa099

Table 3.

Aspects of the work system model studied and examples

Aspect of the model studied Examples Associated Articles
Person Demographics, Knowledge and experience, Comorbidities Abraham et al., 2017 [26]; Acher et al., 2015 [19]; Doucette et al., 2017 [25]; Gorman et al., 2018 [28]; Holden et al., 2015a [18]; Holden et al., 2015b [14]; Keller et al., 2017 [24]; Lim et al., 2019 [29]; Seibert et al., 2018 [20]; Walker et al., 2018 [23]; Werner et al., 2017 [22]; Werner et al., 2018 [31]; Zisberg et al., 2018 [21]
Tasks Task ambiguity, Self-care complexity, Time demands Abraham et al., 2017 [26]; Acher et al., 2015 [19]; Doucette et al., 2017 [25]; Gorman et al., 2018 [28]; Holden et al., 2015a [18]; Holden et al., 2015b [14]; Keller et al., 2017 [24]; Lim et al., 2019 [29]; Look et al., 2018 [30]; Seibert et al., 2018 [20]; Walker et al., 2018 [23]; Werner et al., 2017 [22]; Werner et al., 2018 [31]; Zisberg et al., 2018 [21]
Tools and technologies Access to technology, Availability of tools, Device characteristics Abraham et al., 2017 [26]; Acher et al., 2015 [19]; Doucette et al., 2017 [25]; Gorman et al., 2018 [28]; Holden et al., 2015a [18]; Holden et al., 2015b [14]; Keller et al., 2017 [24]; Lim et al., 2019 [29]; Look et al., 2018 [30]; Seibert et al., 2018 [20]; Werner et al., 2017 [22]; Werner et al., 2018 [31]; Zisberg et al., 2018 [21]
Organization or Organizational context Roles, Facilities and services, Resource availability Abraham et al., 2017 [26]; Acher et al., 2015 [19]; Doucette et al., 2017 [25]; Gorman et al., 2018 [28]; Holden et al., 2015a [18]; Holden et al., 2015b [14]; Holden et al., 2017 [17]; Keller et al., 2017 [24]; Lim et al., 2019 [29]; Seibert et al., 2018 [20]; Werner et al., 2017 [22]; Werner et al., 2018 [31]; Zisberg et al., 2018 [21]
Physical/Internal environment or Physical context Distance between places, Physical layout, Weather Abraham et al., 2017 [26]; Doucette et al., 2017 [25]; Gorman et al., 2018 [28]; Holden et al., 2015a [18]; Holden et al., 2015b [14]; Holden et al., 2017 [17]; Keller et al., 2017 [24]; Lim et al., 2019 [29]; Seibert et al., 2018 [20]; Werner et al., 2017 [22]; Werner et al., 2018 [31]; Zisberg et al., 2018 [21]
External environment Community resources, Regulatory policy, Insurance policies Doucette et al., 2017 [25]; Holden et al., 2015a [18]; Keller et al., 2017 [24]; Werner et al., 2017 [22]; Zisberg et al., 2018 [21]
Social-cultural context Interpersonal influence, Social support, Food culture Gorman et al., 2018 [28]; Holden et al., 2015b [14]; Holden et al., 2017 [17]; Lim et al., 2019 [29]
Process Medication management, Mobility monitoring Doucette et al., 2017 [25]; Gorman et al., 2018 [28]; Keller et al., 2017 [24]; Werner et al., 2017 [22]; Werner et al., 2018 [31]; Zisberg et al., 2018 [21]
Outcome Maintenance of functional status, Quality of life, Doucette et al., 2017 [25]; Gorman et al., 2018 [28]; Keller et al., 2017 [24]; Lim et al., 2019 [29]; Walker et al., 2018; Zisberg et al., 2018 [21]
Interactions Social influence and self-imposed rules, Community resources Holden et al., 2017 [17]; Werner et al., 2017 [22]; Werner et al., 2018 [31]
Feedback or Adaptation Discharge instructions to patients, Strategies developed to overcome system barriers Keller et al., 2019 [27]; Walker et al., 2018 [23]; Werner et al., 2017 [22]