Table 2.

Medline search terms

Concept	Search terms
Care setting	Primary care.mp OR Primary Health Care/ OR After-Hours Care/ OR Out-of-hours.mp OR Emergency care.mp OR Emergency Medical Services/ OR Urgent care.mp OR Ambulatory Care/ or ambulatory care.mp AND
Triage	Triage.mp OR Triage/ OR Telephone consultation.mp AND
Digital	Digital.mp OR Computer.mp OR Software/ or Software.mp OR Online.mp or Online Systems/ OR Internet.mp or Internet/ OR Web.mp or Web Browser/ OR Computerised.mp OR Computerized.mp OR electronic.mp OR ECDS.mp OR CCDS* OR Decision Support Systems, Clinical/ OR Decision support*