Table 3.

EMBASE search terms

Concept	Search terms
Care setting	Primary care.mp OR Primary Medical Care/ OR After hours Care/ OR Out-of-hours.mp OR out-of-hours care/ OR Emergency care.mp OR Emergency Health service/ OR emergency care/ OR Urgent care.mp OR Ambulatory Care/ OR ambulatory care.mp AND
Triage	Triage.mp OR Telephone consultation.mp OR teleconsultation/ AND
Digital	Digital.mp OR Computer.mp OR Software/ or Software.mp OR Online.mp or Online System/ OR Internet.mp or Internet/ OR Web.mp or Web Browser/ OR Computerised.mp OR Computerized.mp OR electronic.mp OR ECDS.mp OR CCDS* OR Decision Support Systems / OR Decision support.mp