Table 3.

Under and over 65 s

Over 65 s – n = 43 Under 65 s – n = 60
Q7	How did you feel about avoiding a hospital visit given the current circumstances in particular the risk of infection with COVID-19? Please rank on a scale of 1-5, 5 being very relieved to avoid the visit and 1 being not relieved at all.
	1	2	3	4	5	No answer provided
Over 65 s	1 (2%)	2 (5%)	14 (34%)	5 (12%)	19 (46%)	2
Under 65 s	5 (8%)	3 (5%)	17 (29%)	10 (18%)	25 (44%)	3
p = 0.46 (Mann-Whitney U test)
Q8	Following the COVID-19 crisis, do you think there should be a role for phone/video clinics?
	Yes		No		No answer provided
Over 65 s	32 (80%)		8 (20%)		3
Under 65 s	50 (83%)		10 (17%)		0
χ2 = 0.3, p = 0.58
Q16	In contrast to a regular outpatient clinic encounter, how satisfied have you been by the experience of phone/video clinic encounters? Please rank on a scale of 1-5, 5 being equally satisfied to a face-to-face encounter, 1 being not satisfied at all.
	1	2	3	4	5	No answer provided
Over 65 s	2 (5%)	1 (2%)	14 (34%)	4 (10%)	20 (49%)	2
Under 65 s	4 (7%)	3 (5%)	16 (28%)	11 (19%)	24 (41%)	2
p = 0.47 (Mann-Whitney U test)