Table 1.

Classification in types of claims

Type of claim	Definition
Diagnosis	All claims concerning a missed, delayed or wrong diagnosis
Communication	All claims concerning a lack of or the wrong information in communication with the patient
Treatment	All claims concerning inadequate treatment (excluding treatment through surgery or medicaments)
Surgery	All claims concerning the indication, technical aspects or results of a surgical treatment
Medication	All claims concerning withholding of or prescription of the wrong medication
Care	All claims concerning problems in the hospital, located on the ward and not related to medication