Skip to main content
. 2021 Jan 12;5(Suppl 2):e003688. doi: 10.1136/bmjgh-2020-003688

Table 2.

Women’s satisfaction of their experiences during their facility-based childbirth (n=2672)

Total Ghana Guinea Myanmar Nigeria
n (%) n (%) n (%) n (%) n (%)
Overall sample 2672 (100.0) 836 (31.3) 644 (24.1) 631 (23.6) 561 (21.0)
General satisfaction (strongly agree/agree)
 Satisfied with services received 2361 (88.4) 740 (88.5) 585 (90.8) 559 (88.6) 477 (85.0)
 Will recommend this facility to others 2385 (89.3) 727 (86.9) 588 (91.3) 554 (87.8) 516 (92.0)
 Will choose the same hospital for future birth (yes) 2127 (79.6) 651 (77.9) 568 (88.2) 437 (69.3) 471 (84.0)
Experience of care (strongly agree/agree)
 Cultural and religious needs were respected 2285 (85.5) 700 (83.7) 621 (96.4) 449 (71.3) 515 (91.8)
 Treated with respect 2202 (82.4) 685 (81.9) 570 (88.5) 488 (77.3) 459 (81.8)
 Health education and information needs 2097 (78.5) 628 (75.1) 469 (72.8) 555 (88.0) 445 (79.3)
 Privacy was respected during examinations and treatment 1956 (73.2) 699 (83.6) 460 (71.4) 475 (75.3) 322 (57.4)
 Informed about decisions for care 1827 (68.4) 561 (67.1) 427 (66.3) 440 (69.7) 399 (71.1)
 Waiting time to see a health worker was not long 1807 (67.6) 505 (60.4) 488 (75.8) 442 (70.1) 372 (66.3)
 Had the opportunity to discuss any concerns 1684 (63.0) 562 (67.2) 454 (70.5) 252 (39.9) 416 (74.2)
 Made shared decisions about care 1533 (57.4) 451 (53.9) 453 (70.3) 272 (43.1) 357 (63.6)
 Had the opportunity to discuss any preferences or requests 1503 (56.3) 465 (55.6) 425 (66.0) 208 (33.0) 405 (72.2)
Infrastructure (strongly agree/agree)
 Facility had adequate electricity 2370 (88.7) 812 (97.1) 628 (97.5) 529 (83.8) 401 (71.5)
 Facility had adequate cleanliness 2241 (83.9) 621 (74.3) 623 (96.7) 500 (79.2) 497 (88.6)
 Facility had adequate water 2190 (81.9) 631 (75.5) 599 (93.0) 555 (88.0) 405 (72.2)