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. 2021 Jan 12;5(Suppl 2):e003688. doi: 10.1136/bmjgh-2020-003688

Table 3.

Associations of women’s experiences of mistreatment on satisfaction and recommending facilities to others (n=2672)

Factors Total
(N=2672)
Overall satisfaction with services received† Recommend to others‡
n (%) n (%) AOR (95% CI)§ n (%) AOR (95% CI)§
Any physical/verbal/stigma
 No 1727 (64.6) 1620 (68.6) 4.25* (3.27 to 5.50) 1618 (67.8) 3.89* (2.98 to 5.06)
 Yes 945 (35.4) 741 (31.4) Ref 767 (32.2) Ref
Physical abuse
 No 2385 (89.3) 2134 (90.4) 2.38* (1.71 to 3.32) 2141 (89.8) 1.88* (1.30 to 2.70)
 Yes 287 (10.7) 227 (9.6) Ref 244 (10.2) Ref
Verbal abuse
 No 1851 (69.3) 1733 (73.4) 4.52* (3.50 to 5.85) 1735 (72.8) 4.40* (3.38 to 5.72)
 Yes 821 (30.7) 628 (26.6) Ref 650 (27.3) Ref
Providing professional standard of care
Consent before vaginal examination¶ (n=2411)
 Yes 1197 (49.6) 1099 (51.7) 1.98* (1.52 to 2.58) 1090 (50.8) 1.58* (1.21 to 2.05)
 No 1214 (50.4) 1028 (48.3) Ref 1055 (49.2) Ref
Offered pain relief (n=2582)
 Yes 1054 (40.8) 960 (42) 1.78* (1.29 to 2.45) 947 (40.9) 1.32 (0.96 to 1.8)
 No 1528 (59.2) 1325 (58) Ref 1366 (59.1) Ref
Had to wait long periods of time before being attended by health workers (n=2665)
 No 2238 (84.0) 2057 (87.4) 5.12* (3.94 to 6.65) 2063 (86.7) 4.11* (3.14 to 5.38)
 Yes 427 (16.0) 298 (12.7) Ref 316 (13.3) Ref
Rapport between women and providers
Being told to mobilise or mobilised during labour (n=2649)
 Yes 1042 (39.3) 942 (40.3) 1.23 (0.87 to 1.73) 944 (40) 1.29 (0.92 to 1.81)
 No 1607 (60.7) 1396 (59.7) Ref 1418 (60) Ref
Health system condition and constraints
Curtains/partitions or other privacy measures used (n=2653)
 Yes 1451 (54.7) 1308 (55.8) 1.56* (1.15 to 2.10) 1294 (54.6) 1.34 (0.99 to 1.82)
 No 1202 (45.3) 1037 (44.2) Ref 1075 (45.4) Ref

Remark, Crude OR for selected mistreatment measures were reported in annex tables 3 and 4.

*Significant at p<0.05.

†Denotes the % of women who had satisfied (strongly agree and agree) their childbirth experiences during facility-based childbirth.

‡Denotes the % of women who would recommend (strongly agree and agree) the facility to others.

§ORs adjusted for: age, marital status, education, number of births and country.

¶Consent defined as being informed and obtaining permission before vaginal examination.

AOR, adjusted OR.