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Reasons cited by DoctorBot users for giving a negative rating of their experience.
| User concern | Number of users |
| Suggested diagnosis is perceived to be inaccurate | 1084 |
| Difficult to assess, which suggested diagnosis is correct | 164 |
| Insufficient information | 247 |
| Report is not easy to understand | 113 |
| Provided information is overwhelming | 52 |
