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. 2021 Jan 20;10(1):e001014. doi: 10.1136/bmjoq-2020-001014

Table 2.

Provider satisfaction survey results

Survey question Preintervention mean+ Postintervention mean+ P value
‘How often are you satisfied with the quality of handoffs?’ 3.36 3.75 0.049*
’How often is the severity of illness adequately conveyed?’ 3.86 3.75 0.618
‘How often is important information directly impacting care missed?’ 3.21 2.75 0.088
’How often do you receive clear contingency plans?’ 3.07 3.5 0.125
’How often do you receive clear “to do” list when applicable for patients?’ 3.36 3.75 0.259
‘How often do you get an opportunity to ask questions or clarify information?’ 3.93 4.33 0.092
’How often do you summarize relevant data and re-state to do items for applicable patients?’ 2.79 3 0.643
‘How often do you feel confident answering patient/family questions based on information received from handoff?’ 2.79 3.42 0.078
’How often do you feel confident answering nursing/attending/consultant questions based on information received from handoff?’ 3.07 3.5 0.119
’How often is escalation of care anticipated during handoff?’ 3 3.33 0.209
‘How often is electronic handoff document accurate?’ 2.88 3.33 0.105

+Likert scale 1–5: 1=’never’, 2=’rarely’, 3=’sometimes’, 4=’often’ and 5=’always’.

*Statistically significant p value <0.05.