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. 2021 Jan 18;121(12):2524–2535. doi: 10.1016/j.jand.2021.01.009

Table 2.

RDNa respondents’ experiences providing telehealth prior to and during the COVID-19b pandemic (N = 2016)

Survey question Responsesc
Provided nutrition care via telehealth prior to COVID-19 pandemic (n = 2008) n (%)
Yes 751 (37.4)
No 1259 (62.6)
Years of experience providing nutrition care via telehealth prior to COVID-19 pandemic (n = 732)e median (IQRd)
3 (1-7)
Currently providing nutrition care via telehealth (n = 2000) n (%)
Yes 1564 (78.2)
No 436 (21.8)
Targets of current nutrition care via telehealth (n = 1574)
Individuals 1308 (83.1)
Groups 21 (1.3)
Both individuals and groups 245 (15.6)
Current modalities used to provide nutrition care via telehealth (n = 1578)
Telephone (audio only) 554 (35.1)
Audiovisual 256 (16.2)
Both 768 (48.7)
Audiovisual options used to provide nutrition care via telehealthfg(n = 1024)
Zoom 273 (13.5)
Audiovisual capability built into the electronic health record 187 (9.3)
Zoom for Healthcare 171 (8.4)
Doxy.me 156 (7.7)
Apple FaceTime 147 (7.3)
Cisco WebEx Meetings/WebEx Teams 120 (5.9)
Otherh 450 (22.1)
Currently providing nutrition care via telehealth outside state where licensed to practice (n = 1595)
Yes 228 (14.4)
No 1311 (83.1)
Not sure 39 (2.5)
median (IQR)
Average minutes spent having direct client(s) contact during telehealth sessions (n = 1509) 30 (20-45)
Types of nutrition assessmentiand/or monitoring and evaluationjconducted via telehealth (n = 2038)g n (%)
Food and nutrition related history 1414 (70.1)
Knowledge/beliefs/attitudes 1219 (60.4)
Client history 1188 (58.9)
Behavior 1182 (58.7)
Assessment/monitoring/evaluation tools 1132 (56.1)
Physical activity and function 1108 (55.0)
Factors affecting access to food and food/nutrition related supplies 1059 (51.7)
Biochemical data, medical tests, and procedures 940 (46.6)
Medication and complementary/alternative medicine use 928 (46.0)
Anthropometric measurements 785 (38.9)
Food and nutrient administration 621 (30.8)
Nutrition-focused physical findings 363 (18.0)
Types of nutrition interventionskprovided via telehealth (n = 2038)g
Nutrition counseling 1459 (72.4)
Nutrition education 1388 (68.9)
Nutrition prescription 920 (45.6)
Nutrition supplement therapy 688 (34.1)
Coordination of nutrition care by a nutrition professional 624 (31.0)
Food and/or nutrient delivery 527 (26.1)
Enteral and parenteral nutrition 326 (16.2)
Population-based nutrition action 127 (6.3)
Method of communicating results of telehealth back to referring medical providerg
I document the interaction through an electronic medical record 1249 (62.0)
I send an e-mail to the medical provider 293 (14.5)
I send a fax to the medical provider 285 (14.1)
I call the medical provider’s office 220 (10.9)
I do not communicate the interaction 115 (5.7)
Other (open text)l 216 (10.7)
a

RDN = registered dietitian nutritionist.

b

COVID-19 = coronavirus disease 2019.

c

Does not include missing responses.

d

IQR = interquartile range.

e

For respondents who indicated they provided nutrition care via telehealth prior to the COVID-19 pandemic.

f

For respondents who indicated they provided nutrition care via telehealth using audiovisual.

g

Respondents were able to select all options that applied.

h

Other responses included, but were not limited to, audiovisual as a component of Healthie; audiovisual as a component of Practice Better; audiovisual as a component of Kalix; audiovisual as a component of Simple Practice; audiovisual as a component of other practice management software; Facebook Messenger video chat; Google G Suite Hangouts Meet; Google Hangouts video; GoToMeeting; Skype for Business; Skype; Spruce Health Care Messenger; Updox; and VSee.

i

Nutrition assessment, the first step of the nutrition care process, is a systematic approach to collect, classify, and synthesize important and relevant data needed to identify nutrition-related problems and their causes.

j

Nutrition monitoring and evaluation follows nutrition intervention in the nutrition care process and identifies outcomes/indicators relevant to the diagnosis and nutrition intervention plans and goals.

k

A nutrition intervention follows nutrition diagnosis in the nutrition care process and is a purposefully planned action(s) designed with the intent of changing a nutrition-related behavior, risk factor, environmental condition, or aspect of health status to resolve or improve the identified nutrition diagnosis(es) or nutrition problem(s).

l

Open text responses primarily described verbal reports during telehealth conferences, face-to-face meetings or individual telephone calls, as well as texts, e-mails, and written reports.