Table I.
Anonymous questionnaire
| Questions | Answers |
|---|---|
| 1. How long have you used video chat? | |
| 2. Who is with you during the video telemedicine? | A. Myself B. My family or friends |
| 3. Is your home equipped with video camera/video link or smart phone? | A. Yes B. No |
| 4. Would you prefer to postpone your appointment or have telehealth and telemedicine? | A. Postpone my appointment B. Have telehealth and telemedicine instead of going to hospital |
| 5. Did you travel to Hubei province in the past one month? | A. Yes B. No |
| 6. In the current COVID-19 period, do you think telehealth and telemedicine is a good substitute for coming to the hospital? | A. Yes B. No |
| 7. What advantage does telehealth and telemedicine offer over direct contact in hospital (multiple choice)? | A. More personal B. No need to wait for long time C. No need to travel D. No infection risk E. Cheaper F. Others_______________________________ |
| 8. Talking to a doctor during a video visit is as satisfying as talking in person. | 1 (strongly disagree)-5 (strongly agree) |
| 9. I can explain my medical problems well enough during a video visit. | 1 (strongly disagree)-5 (strongly agree) |
| 10. A doctor can get a good understanding of my medical problem during a video visit. | 1 (strongly disagree)-5 (strongly agree) |
| 11. The lack of physical contact during a video visit is not a problem. | 1 (strongly disagree)-5 (strongly agree) |
| 12. Video visits are a convenient form of health care delivery for me during current COVID 19 period. | 1 (strongly disagree)-5 (strongly agree) |
| 13. I am satisfied with this telemedicine service. | 1 (strongly disagree)-5 (strongly agree) |
| 14. I would like to use telemedicine for follow-up in the future. | 1 (strongly disagree)-5 (strongly agree) |