Table 9a.

Themes identified for suggestions for online classes.

S.No	Themes	Criteria	Examples
	General	Refers to overall comment about online classes without referring to a specific context or content	“Online classes are innovative way, and is supplementing classroom teaching”
	Content	Presentations or videos or audios used by the instructor	“Add more images/videos/GIFs/comic etc., appropriate to the course content would make it more interesting and feel good for listeners thereby magnetise the concentration of the listeners.”
	Connectivity	Access to internet	“Attendance should not be considered for some students as they have not responded due to poor network”
	Interactivity	Active participation of instructor and learners’ during the class	“Online classes are not lively. Instructor should ensure active participation of students”
	Flexibility	Convenience of teacher and learner	“Convenience of the student should be considered and give sufficient time to learn themselves”
	Skills	Expertise of instructor in imparting knowledge and digital literacy of instructor	“Instructor should explain in an effective way such that students can remember for longer time”
	Evaluation	Assessing the learning by queries raised by learner, online tests and assignments and taking their feedback	“Make it mandatory so that students ask doubts and that will be marked”