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. 2021 Jan 13;11:581649. doi: 10.3389/fneur.2020.581649

Table 2.

Domains contained in the telemedicine guidelines of South East Asian countries.

Domains Singapore (n = 5) Malaysia (n = 7) Indonesia (n = 9) Thailand (n = 2) Vietnam (n = 1)
Clinical
Definitions of telemedicine Yes Yes Yes Yes Yes
Clinical governance Yes Yes Yes Yes Yes
Restrictions Yes Yes Yes No No
International service Yes Yes Yes No Yes
Ethical and legal
Medical ethics Yes Yes Yes Yes Yes
Legislation Yes Yes No No No
Consent from users Yes Yes Yes No No
Confidentiality and privacy Yes Yes Yes Yes Yes
Identification/authentication (providers, patients) Yes Yes Yes No No
Operational and technical
Data security and stewardship Yes Yes Yes Yes Yes
Record keeping and data storage Yes Yes Yes Yes Yes
Licensing of health-care practitioners Yes Yes Yes No Yes
Licensing of health-care facilities Yes Yes Yes No Yes
Licensing of telehealth products (mHealth, Apps) Yes Yes Yes Yes No
Licensing of traditional and complementary medicine No No Yes No No
ICT infrastructure Yes Yes Yes Yes Yes
Internet speed requirement No No Yes No Yes
Human resource Yes Yes Yes Yes Yes
Cost of ICT infrastructure, training, human resource Yes Yes Yes Yes Yes
Reimbursement/service fee Yes No Yes No Yes
Feedback from users Yes No No No No
Choices offered to users Yes No No No No

ICT, Information and Communication Technology; EMR, electronic medical records; HIMS, Health Information Management System; mHealth, mobile health, Apps, phone applications.