Table 2.
Domains contained in the telemedicine guidelines of South East Asian countries.
| Domains | Singapore (n = 5) | Malaysia (n = 7) | Indonesia (n = 9) | Thailand (n = 2) | Vietnam (n = 1) |
|---|---|---|---|---|---|
| Clinical | |||||
| Definitions of telemedicine | Yes | Yes | Yes | Yes | Yes |
| Clinical governance | Yes | Yes | Yes | Yes | Yes |
| Restrictions | Yes | Yes | Yes | No | No |
| International service | Yes | Yes | Yes | No | Yes |
| Ethical and legal | |||||
| Medical ethics | Yes | Yes | Yes | Yes | Yes |
| Legislation | Yes | Yes | No | No | No |
| Consent from users | Yes | Yes | Yes | No | No |
| Confidentiality and privacy | Yes | Yes | Yes | Yes | Yes |
| Identification/authentication (providers, patients) | Yes | Yes | Yes | No | No |
| Operational and technical | |||||
| Data security and stewardship | Yes | Yes | Yes | Yes | Yes |
| Record keeping and data storage | Yes | Yes | Yes | Yes | Yes |
| Licensing of health-care practitioners | Yes | Yes | Yes | No | Yes |
| Licensing of health-care facilities | Yes | Yes | Yes | No | Yes |
| Licensing of telehealth products (mHealth, Apps) | Yes | Yes | Yes | Yes | No |
| Licensing of traditional and complementary medicine | No | No | Yes | No | No |
| ICT infrastructure | Yes | Yes | Yes | Yes | Yes |
| Internet speed requirement | No | No | Yes | No | Yes |
| Human resource | Yes | Yes | Yes | Yes | Yes |
| Cost of ICT infrastructure, training, human resource | Yes | Yes | Yes | Yes | Yes |
| Reimbursement/service fee | Yes | No | Yes | No | Yes |
| Feedback from users | Yes | No | No | No | No |
| Choices offered to users | Yes | No | No | No | No |
ICT, Information and Communication Technology; EMR, electronic medical records; HIMS, Health Information Management System; mHealth, mobile health, Apps, phone applications.