Table 5.

Definition of the related sub-criteria

Aspect	Criterion	Definition
General	Quality-C1	This feature means the ability of provided goods to meets the customer’s expectations.
	Cost-C2	This feature shows the final cost which has been determined by the supplier.
	Delivery-C3	This feature means the ability of supplier in delivering of required goods to the customers.
	Flexibility-C4	The feature means the flexibility degree of supplier in providing goods, cost of the needed material, etc. for the customers.
	Service-C5	This feature means the ability of supplier in being responsible for the sold materials.
	Turnover-C6	This feature means the amount of money taken by the supplier in a particular period.
Sustainable	Resource consumption-C7	The feature means the ability of supplier in managing the use of energy and resources during providing the ordered materials.
	Eco-labeling-C8	This feature shows the level of responsibility of the supplier in using eco-labels for the requested goods.
	Pollution control-C9	This feature means the ability of the supplier in monitoring and controlling quantity of dangerous materials applied in generating the needed materials.
	Green certification-C10	This feature means the ability of the supplier in collecting green related certification in generating the needed materials.
	Re-use-C11	This feature means the effort of supplier in re-applying the generated goods.
	Air emissions-C12	This feature means the ability of the supplier in controlling quantity of dangerous emission such as HCL, NH3, SO2, and so on in generating the needed materials.
	Waste water-C13	This feature means the ability of supplier in controlling the use of waste water.
	Hazardous wastes-C14	This feature means the ability of supplier in minimizing the hazardous wastes.
	Workers’ contract-C15	This feature shows the level of responsibility of supplier for having contract with the workers.
	Employment insurance-C16	This feature shows the level of responsibility of supplier for having contract with the workers.
	Standard working hours-C17	This feature shows the level of responsibility of supplier for having standard working hours for the workers.
	Overtime pay-C18	This feature shows the level of responsibility of supplier for having over pay for the extra time working to the workers.
	Providing appropriate equipment at work-C19
	Growth at work- C20	This feature means the level of responsibility of supplier for improve the position of the workers at work according their experience.
	Considering the religious issues at work-C21	As Malaysia is a multi-national country (Indian, Malaysia, and Chines), the supplier must pay attention to the religions of the workers at works.
	Wages-C22	This feature means the level of responsibility of supplier for paying salary to the workers based on work law.
Resilient	Robustness-C23	This feature means the ability to withstand disruptions to elements within the supply network, either through the immediate availability of alternative suppliers or being capable of quickly planning the incorporation of new suppliers.
	Responsiveness-C24	This feature shows the ability of supplier in being responsiveness in different situations
	Cooperation-C25	This feature shows the ability of supplier in having cooperation with other suppliers and customers for improving the quality of materials.
	Agility-C26	This feature shows the ability of supplier in produce a product quickly.
	Visibility-C27	This feature shows the ability to share the related data, which would help the customers in using the product.
	Risk reduction-C28	This feature means the ability of supplier for predicting the different conditions and reducing the risk in difficult conditions.
	Surplus inventory-C29	Additional available inventory for crises or emergency
	Restorative capacity-C30	This feature shows the ability of supplier in restoring the low quality products for the customers.