Table 2.

Clinical informaticist review of the 5 rights of clinical decision support as applied to NYU Langone Health alerts firing in telemedicine visits.

Alerts	Right time?	Right information?	Right person?	Right format?	Right channel?
Shingles vaccine	Vaccines cannot be given virtually. Telemedicine is only the right time if guidance is for the patient to follow up at the pharmacy or office	Should include a link to shingles vaccine administration locator for available locations that have the vaccine in stock	Yes	Yes	Yes
High BMI counseling	Yes, but alerts not firing without weight being entered	Yes	Yes	Yes	Yes
Provider missing weight for BMI	No, once the video encounter starts, it is already too late. Weight should be collected before the encounter	Yes	Alert should go to patient or office staff	Yes	Consider patient-facing alert through portal
Tobacco use intervention	No, not showing up at the right time in the workflow without staff documenting social history before the provider	Yes	Support staff should be encouraged to virtually room the patient and collect history	Consider adding an interruptive alert after provider enters tobacco use history	Yes