Table 2.
Practitioner perception outcomes
| Practitioner outcomes | Units | Results |
|---|---|---|
| Consultation features | m ± SD | |
| Waiting time | min | 6.4 ± 8.5 |
| Consultation duration (real) | min | 13.1 ± 4.9 |
| Quality of video | 0–100 | 77.0 ± 28.2 |
| Types of consultation | N (%) | |
| First consultation | 27 (31.4) | |
| Surgical/medical follow-up | 56 (65.1) | |
| Result announcement | 2 (2.3) | |
| Pre-surgery | 1 (1.2) | |
| Subspecialty | ||
| Laryngology | 15 (17.4) | |
| Head and Neck | 34 (39.5) | |
| Rhinology | 31 (36.1) | |
| Otology | 6 (7.0) | |
| Practitioner perception | m ± SD | |
| Helpful for patient | 0–100 | 82.8 ± 25.1 |
| Decisive examination requirement | N (%) | |
| No | 63 (73.2) | |
| Yes | 5 (5.8) | |
| Don't know | 18 (21.0) | |
| Requirement of delayed examination | ||
| No | 29 (33.7) | |
| Yes | 49 (57.0) | |
| Quickly | 8 (9.3) | |
| Satisfaction | 0–100 | m ± SD |
| Overall | 85.3 ± 23.5 | |
| Laryngology | 78.2 ± 29.4 | |
| Head and Neck | 82.4 ± 25.6 | |
| Rhinology | 89.7 ± 20.7 |