TABLE 2.
Examples of Identified Postdischarge Transition-of-Care Events (TCEs)
No. of TCEs (%) N = 139 | Representative examples | |
---|---|---|
Discharge communication/coordination | 58 (41.7) | Discharge summary or other crucial paperwork did not arrive with patient at post–acute care facility. |
Postdischarge follow-up appointments were missing or not scheduled in a timely fashion. | ||
Patients were discharged to post–acute care site without appropriate postoperative devices or documentation of recommended duration of use (eg, sling, cervical collar). | ||
Past medical history was inappropriately or inadequately documented. | ||
Postoperative anticoagulation plans were inadequately communicated to the post–acute care team. | ||
Certain medications required at the time of patient arrival at SNF were difficult to arrange (eg, posttransplant immunosuppression medications not routinely available at SNF). | ||
There were discrepancies noted in patients’ documented code status. | ||
Inadequate documentation was provided about the desired/expected course for new medications (eg, steroids, antibiotics). | ||
Mental status and delirium were poorly documented. | ||
| ||
Medication | 53 (37.4) | Medication reconciliation was incorrect or had notable omissions, discrepancies, duplicates, or dosing errors. |
Adjustments to medications based on changing renal function (reduction in NSAIDs, dosing of antibiotics) were recommended. | ||
Lifelong antibiotic therapy was inadvertently omitted from discharge medication list and was not continued at SNF. | ||
Duplicate medications, or medications from the same class (eg, beta blockers) were listed. | ||
Anticoagulation concerns were noted (eg, discharged on incorrect dosage of enoxaparin; documentation of DVT treatment not included for patient arriving with coumadin and subtherapeutic INR). | ||
Posttransplant immunosuppression regimen was left off of discharge medication list. | ||
| ||
Medical | 27 (19.4) | Pain medications were discontinued at hospital discharge, resulting in a patient arriving in severe pain. |
Patient arrived at SNF with hypoglycemia. | ||
Patient arrived to SNF with apparent hypoxia and new oxygen requirement. | ||
Patient with recent DVT was noted to have persistent subtherapeutic INR. | ||
Patient did not have appropriate lab monitoring, including preoperative or postoperative bloodwork, prior to SNF arrival. | ||
Patient was noted to have new anemia; SNF had limited capacity to evaluate and treat. | ||
| ||
Other | 2 (1.4) | Patient had health insurance issue that was not addressed, and did not receive inpatient social work assessment. |
Patient did not receive adequate care at home. |
Abbreviations: DVT, deep vein thrombosis; INR, international normalized ratio; NSAID, nonsteroidal anti-inflammatory drug; SNF, skilled nursing facility; TCE, transition-of-care event.