Table 2.

Quality domains addressed in included studies

Domain Sub-Domain	Studies
Domain: Process of Care
Competent care [32, 34, 37, 40, 41, 43, 44, 46, 49, 51, 57, 59, 60, 65, 66, 68–70, 75–77, 81, 83]	23
Competent systems [35, 41, 43, 45, 66, 69, 72, 73, 76, 82, 85]	11
Positive user experience [33, 36, 39, 41, 45, 47, 50, 59, 62, 64, 67, 72, 75, 79]	14
Domain: Quality Impacts
Better health [34, 49, 54, 65, 77, 81, 84]	7
Confidence in system [32, 33, 35, 39, 53, 62, 67, 78, 83]	9
Economic benefit [84–86]	3
Domain: Foundations
Population [45, 53, 58, 67, 73, 79, 84–86]	9
Governance [34, 38, 52, 55, 61, 80, 84–86]	9
Platforms [39, 52, 57, 70, 81, 85]	6
Workforce [33, 34, 37, 38, 40, 42, 43, 45–49, 51, 52, 56–61, 63, 64, 66, 67, 69–72, 74–76, 78–81, 84–86]	38
Tools [32, 34, 38, 39, 41, 42, 45, 48, 52, 54, 57–61, 63, 64, 70, 72, 79, 81, 83–86]	26