Box 1 As part of a commitment to safety, all healthcare workers in the organization are encouraged to voluntarily report any event, incident, or condition that could result or did result in patient harm (SRI)

A patient safety-related incident is any unintended event/circumstance which could/did result in harm to a patient. A patient safety incident can be, but is not necessarily the result of: • A defective system or process design • A system breakdown • Equipment failure • Human error Issues related to the natural course of the patient’s illness or underlying condition, adverse drug reactions, or known complications that may result from a procedure or treatment are not considered patient safety incidents. Adverse drug reactions are also not considered patient safety incidents.