| Pre‐implementation (phase 1) | Go‐live (phase 2) | Post‐implementation (phase 3) | |
|---|---|---|---|
| Start of shift observation | 17 | 15 | 12 |
| End of shift observation | 12 | 13 | 15 |
| Shift start 6:00:00 | 1 | 2 | 0 |
| Shift start 8:00:00 | 0 | 0 | 1 |
| Shift start 9:00:00 | 0 | 1 | 0 |
| Shift start 10:00:00 | 2 | 5 | 0 |
| Shift start 12:00:00 | 0 | 0 | 1 |
| Shift start 13:00:00 | 0 | 1 | 1 |
| Shift start 14:00:00 | 11 | 2 | 5 |
| Shift start 15:00:00 | 1 | 0 | 0 |
| Shift start 16:00:00 | 2 | 4 | 4 |
| Shift start 18:00:00 | 3 | 2 | 8 |
| Shift start 19:00:00 | 0 | 0 | 1 |
| Shift start 20:00:00 | 7 | 10 | 5 |
| Shift start 22:00:00 | 2 | 1 | 1 |
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