Table 2. Telemedicine experience of Internal Medicine Residents: Resident satisfaction (n = 95).
Practice based learning and improvement | Always | Often | Sometimes | Rarely | Never |
Do you feel that you earn the same clinical experience by telemedicine compared with in-person visit? | 3.2% (3) | 22.1% (21) | 42.1% (40) | 27.3% (26) | 5.3% (5) |
Do you feel that you have the same amount of attending supervision during telemedicine compared with in-person visits? | 16.8% (16) | 33.7% (32) | 31.6% (30) | 15.8% (15) | 2.1% (2) |
Do you feel that your supervising attending spends the same time discussing the case during telemedicine compared with in-person visits? | 10.5% (10) | 27.3% (26) | 49.5% (47) | 9.5% (9) | 3.2% (3) |
Resident confidence | Always | Often | Sometimes | Rarely | Never |
Do you feel confident managing hypertension through telemedicine compared with in-person visit? | 8.4% (8) | 43.1% (41) | 31.6% (30) | 13.7% (13) | 3.2% (3) |
Do you feel confident managing heart failure/ CAD through telemedicine compared with in-person visit? | 1.1% (1) | 26.3% (25) | 33.7% (32) | 34.7% (33) | 4.2% (4) |
Do you feel confident managing DM through telemedicine compared with in-person visit? | 5.3% (5) | 26.3% (25) | 34.7% (33) | 30.5% (29) | 3.2% (3) |
Do you feel confident managing COPD / asthma through telemedicine compared with in-person visit? | 4.2% (4) | 34.7% (33) | 29.5% (28) | 28.4% (27) | 3.2% (3) |
Do you feel confident managing CKD through telemedicine compared with in-person visit? | 2.1% (2) | 33.7% (32) | 36.8% (35) | 24.2% (23) | 3.2% (3) |
System-based practice/Work in interdisciplinary teams | Always | Often | Sometimes | Rarely | Never |
My telemedicine patient did not come to receive blood work or medication injection/infusion. | 2.1% (2) | 27.4% (26) | 58.9% (56) | 8.4% (8) | 3.2% (3) |
My telemedicine patient did not come to hospital to receive imaging study. | 2.1% (2) | 29.5% (28) | 52.6% (50) | 14.7% (14) | 1.1% (1) |
Patient-Centered Care from Resident Standpoint | Always | Often | Sometimes | Rarely | Never |
Experience patient did not answer the phone. | 4.2% (4) | 52.6% (50) | 35.8% (34) | 6.3% (6) | 1.1% (1) |
Do you feel that patients are not comfortable in discussing their medical conditions to you via telephone? | 0% (0) | 27.4% (26) | 37.9% (36) | 22.1% (21) | 12.6% (12) |
Do you feel that telemedicine causes a larger language barrier between you and your patient (even with phone interpreter) compared to in person clinic visits? | 16.8% (16) | 36.9% (35) | 32.6% (31) | 6.3% (6) | 7.4% (7) |
Do you feel difficulty to do medication reconciliation through telemedicine compared with in-person visit? | 7.4% (7) | 24.2% (23) | 42.1% (40) | 18.9% (18) | 7.4% (7) |
Telemedicine increase the amounts of patients lost to follow up. | 4.2% (4) | 32.6% (31) | 49.5% (47) | 12.6% (12) | 1.1% (1) |
Do you think that patients receive the same level of care during telemedicine visits compared with in-person visits? | 2.1% (2) | 34.7% (33) | 47.4% (45) | 12.6% (12) | 3.2% (3) |
CAD: coronary artery disease. DM: diabetes mellitus. COPD: chronic obstructive pulmonary disease. CKD: chronic kidney disease.