Table 3. Content of the top 20 alerts triggered within the CPOE system.
| # | Types | Categories (Message content of the alert) | Amount | |
|---|---|---|---|---|
| Main | Sub | |||
| 1 | A. | Secondary Confirmation | Are you sure you want to cancel? It won’t save while the health insurance card was removed. | 263,838 |
| 2 | A. | Card Reader | Failed to open the online medication record, please check the card reader! | 241,531 |
| 3 | C. | Vaccine | The patient is qualified for a free flu shot covered by the NHI! | 186,813 |
| 4 | C. | Health Insurance | This is a primary healthcare diagnosis! | 94,598 |
| 5 | C. | Hospital Policy | [Drug A] has been suspended. Do you want to use [Drug B] as an alternative option? | 81,155 |
| 6 | C. | Duplicate Medicine | [Drug A] was prescribed by another physician on [YYYYMMDD] and still has [N] days of medication remaining. Do you want to continue prescribing? | 71,902 |
| 7 | A. | Card Reader | The data has been saved to the health insurance card, now you may take it out. | 51,994 |
| 8 | A. | Secondary Confirmation | Do you want to reprint the invoice? | 50,639 |
| 9 | A. | Health Insurance | Do you want to prescribe the drug at the patient’s own expense? | 42,525 |
| 10 | A. | Health Insurance | Preserve this critical illness in the problem list, automatically include this critical illness next time when entering orders! | 36,204 |
| 11 | A. | Execution Failed | An incorrect password was entered for [N] times! | 29,588 |
| 12 | A. | Health Insurance | In order to ensure the quality of medical care and reduce the OPD deducted rate of NHI, please complete the inspection chart carefully. | 25,605 |
| 13 | A. | Secondary Confirmation | Are you sure to delete all? ([Null / Chemotherapy drugs or self-check-in have been excluded]) | 23,537 |
| 14 | A. | Health Insurance | The patient is qualified for child Medicaid. The validity period of the child Medicaid certificate is from [YYYMMDD] to [YYYMMDD]. | 23,533 |
| 15 | A. | Card Reader | The information of Patient and IC card didn’t match. Please confirm whether the IC card is his/her card? | 21,825 |
| 16 | A. | Card Reader | The card reader is occupied, please try to finish the observation later. | 18,385 |
| 17 | A. | Vaccine | The International Disease Code [ICD 9 or ICD 10] has already existed. | 14,566 |
| 18 | A. | Health Insurance | A diagnosis of chronic disease is required if the prescription is for more than 7 days. | 13,393 |
| 19 | A. | Hospital Policy | Do you want to update the patient’s information? | 12,963 |
| 20 | A. | Execution Failed | Failed to set the printer! | 10,928 |
Note: A. = Administrative, C. = Clinical
(CPOE = Computerized Physician Order Entry)