Table 2.
Characteristics of the 3484 recorded video consultations. Missing answers (ranging from 0-9 general practitioners per question) are not displayed.
| Characteristics of the video consultations (N=3484) | Values, n (%) | |
| General practitioner’s pre-existing knowledge of the patient | ||
|
|
Very good | 1788 (51.3) |
|
|
Good | 972 (27.9) |
|
|
Some | 448 (12.9) |
|
|
None | 276 (7.9) |
| Main reason for contact | ||
|
|
New problem | 1560 (44.8) |
|
|
Follow-up | 1921 (55.1) |
| Total number of contact reasons discussed | ||
|
|
1 | 1471 (42.2) |
|
|
2-4 | 1930 (55.4) |
|
|
>4 | 75 (2.2) |
| Suitability of video consultation compared to a face-to-face consultation for the same reason | ||
|
|
Better or same | 1766 (50.7) |
|
|
Worse | 1709 (49.1) |
| Suitability of video consultation to assess the severity of the main reason for contact compared to a face-to-face consultation | ||
|
|
Better or same | 1767 (50.7) |
|
|
Worse | 1709 (49.1) |
| Loss from not being able to examine the patient physically | ||
|
|
No loss | 1359 (39.0) |
|
|
Some loss | 1232 (35.4) |
|
|
Major loss | 884 (25.4) |
| Concern about not picking up signs of serious illness | ||
|
|
Not worried | 2009 (57.7) |
|
|
Neutral | 953 (27.3) |
|
|
Worried | 514 (15.0) |
| General practitioner’s perception of patient satisfaction with video consultation | ||
|
|
Very satisfactory | 988 (28.4) |
|
|
Satisfactory | 1979 (56.8) |
|
|
Unsatisfactory | 368 (10.6) |
|
|
Do not know | 140 (4.0) |
| General practitioner’s satisfaction with technology (connection, sound, image) | ||
|
|
Very satisfactory | 1433 (41.1) |
|
|
Satisfactory | 1685 (48.4) |
|
|
Unsatisfactory | 273 (7.8) |
|
|
Video consultation terminated due to technical problems | 84 (2.4) |
| Motivation to conduct a video consultation for a similar health problem (reason for contact) in a nonpandemic future | ||
|
|
Yes | 1704 (48.9) |
|
|
Do not know | 768 (22.0) |
|
|
No | 1003 (28.8) |