Table 3.

Video consultations perceived by the GPs as equally or better suited compared to an envisaged face-to-face consultation, shown as combinations of pre-existing knowledge of the patient (relational continuity) and the main reason for contact (episodic continuity).

Main reason for contact	Pre-existing knowledge of patient
	Very good/good (n=2754)		Some/none (n=721)
	Number of video consultations, n/N	Proportion, % (95% CI)	Number of video consultations, n/N	Proportion, % (95% CI)
New problem (n=1556)	389/1035	38 (35-41)	155/521	30 (26-34)
Follow-up (n=1919)	1070/1719	62 (60-65)	95/200	48 (41-54)