Table 2.
Max score, range, mean and standard deviation of main items of perceived workplace civility climate scale (PWCCS)
PWCC | Max score | Range | Mean ± SD |
---|---|---|---|
II | 30 | 10–30 | 20.37 ± 3.51 |
R | 25 | 13–25 | 18.68 ± 2.73 |
PP | 25 | 10–24 | 17.83 ± 2.85 |
TC | 80 | 47–68 | 56.88 ± 4.92 |
Abbreviations: II, Intolerance for incivility; PP, Policies and procedure; R, Response; TC, Total civility.