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. 2021 Feb 11;11(2):e044291. doi: 10.1136/bmjopen-2020-044291

Table 3.

Initiative characteristics

Author Initiative
Description/content
Target population Setting Initiative category* Results
Database Searches
Adlington40 Quality improvement programme
  • Weekly quality improvement meetings with driver diagrams to implement Plan Do Study Act cycles

Older adults (>65) on psychiatric ward Hospital
Mile End Hospital (Leadenhall Ward), 26 beds
Information sharing live
  • Length of stay was reduced from an average of 47 days to 30 days

  • Bed occupancy was reduced from 77% to 54%

Ardagh63 10 promising initiatives
  • Special beds, hospital operations planning, discharge planning, access to imaging, responsive acute secondary services, pathways for acute patients, acute demand mitigation, enhanced ED layout, enhanced ED senior staffing, engagement of staff

NR Hospitals Tools and guidelines
Practice changes
  • Identified top 10 challenges and 10 promising initiatives related to patient flow and emergency department overcrowding

Arendts68 Allied health assessment
  • A comprehensive assessment of patients by an allied health team within hours of presentation to the hospital through the emergency department

Patients (>65) diagnosed with one or more of six predetermined conditions Hospitals
Two Australian tertiary hospitals
Practice changes
  • No benefit in reducing hospital length of stay

Baumann55 N/A
  • Qualitative study to identify factors associated with low rates of delayed discharges

Health/ social services staff with managerial involvement in discharges Hospitals (6 sites)
4 southern sites, 2 northern sites
Initiatives described touch on all categories
  • 6 high-performing hospital sites identified issues impacting delayed discharges (capacity, internal hospital efficiencies and interagency efficiencies)

  • Resources and teams to prevent avoidable admissions

  • Discharge teams to support nurses' discharge planning,

  • Systems for monitoring and communicating patients' progress,

  • Patient choice protocols

  • Ensure availability of responsive transportation and discharge lounges

Behan93 Community Care (Delayed Discharge) Act 2003
  • Local authorities are financially responsible (payments) to acute hospital when patients remain in hospital because community care arrangements have not been made

NR 7 areas across the UK Infrastructure and finance
  • National decrease in delayed discharges between 2003 and 2004

Béland69 Integrated care
  • Community-based multidisciplinary teams who provide integrated care and coordinate health and social service

Frail elderly Community service centres/ organisations Practice changes
  • Significant (50%) reduction in the number of patients in the integrated care group that became ALC

  • No significant differences in utilisation or costs between groups

  • Increased caregiver satisfaction

Blecker70 7 day hospital initiative
  • Increased hospital services on the weekend (eg, diagnostic imaging, weekend discharges, physician and care management services)

Non-obstetric hospitalised patients Hospital
Tisch Hospital, 705 beds
Practice changes
  • Decreased average length of stay by 13%

  • Increased proportion of weekend discharges by 12%

  • Decreased 30-day readmissions

  • No changes in mortality

Boutette71 Subacute care unit for frail elderly
  • Subacute care in a restorative environment (integrated care and restoration)

Frail older patients who are at risk of deconditioning associated with a long hospitalisation Hospitals
Ottawa Hospital; Perley and Rideau Veterans’ Health Centre
Practice changes
  • N/A

Bowen72 Nurse-led discharge
  • Allows nurses to facilitate discharge based on specific criteria that was developed to guide the discharge process (also allows for discharge in evenings and on weekends)

Adult ear, nose, throat patients having routine, elective, short-stay surgery Hospital
University Hospital of South Manchester
Practice changes
  • Significant reduction in rate of delayed discharges in both audits

Boyd41 Communication and leadership
  • Efficient communication and leadership from hospital administrators

NR Hospitals (2)
Part of a hospital conglomerate in Chicago
Information sharing live
  • Strategies for improving delayed discharges and reducing financial burden included efficient communication and effective leadership

Brankline47 Technology-assisted referrals
  • The use of technology to improve information exchange and processes, increase data accuracy and produce documents

Elderly patients who require nursing home placement after hospital discharge Academic Medical Centre Information sharing live
Tools and guidelines
  • Decreased length of stay and improved timely discharges of patients resulted in cost savings

  • Increased communication within and between the hospital and nursing homes

Brown64 Discharge criteria
  • Nurse implementation of predetermined discharge criteria (activity, respirations, pulse, blood pressure, pain, etc)

Adult, ASA physical status I, II, and III patients, 18 years or older, requiring general anaesthesia Hospital
Postoperative recovery area of a large, tertiary-care, academic hospital
Tools and guidelines
Practice changes
  • Decreased length of stay in the post-anaesthesia care unit by 24%

  • Reduced discharge delays with nurse-led discharge

  • No change in adverse events (airway obstruction, reintubation, arrest)

Burr56 ALC avoidance framework
  • A framework of strategies to reduce ALC numbers and promote ALC avoidance

ALC patients Hospitals (3)
  1. Michael Garron Hospital

  2. Humber River Hospital

  3. Toronto General Hospital

Tools and guidelines
  • (1) MGH—exceeded ALC target by 20%, reduced number of ALC patients waiting for long-term care

  • (2) HRH—culture shift after implementation of ALC framework recommendations

  • (3) TGH—improved number of ALC admission avoidance cases

Caminiti42 Physician accountability
  • Physician motivation and accountability through monthly reports and audits (can compare their length of stay results to other staff)

Hospital Units: geriatric, medicine, long-term care Hospital
University Hospital of Parma, 1267 beds
Information sharing live
  • Reduction in unnecessary, avoidable hospital days

  • No significant changes in 30-day readmission or mortality

Chidwick54 Change ideas
  • Identification of change concepts, followed by the development and implementation of change ideas to promote behaviour change

ALC patients Hospital
William Osler Health System
Practice changes
Tools and guidelines
Information sharing live
  • Lowest ALC days in Ontario

  • Eliminated ethical errors, improved patient discharge experience and decreased patient confusion

El-Eid73 Hospital throughput project using Six Sigma Methodology
  • The use of Six Sigma Methodology to implement electronic patient requests, a floor clerk and a billing officer

NR Hospital (tertiary care teaching hospital)
American University of Beirut Medical Centre, 386 beds
Practice changes
  • Significant reduction in length of stay post-intervention

  • Decreased discharge time (2.2 hours to 1.7 hours)

Gaughan101 Increasing supply of nursing home beds
  • The use of modelling to explore the effect of increased supply of nursing home beds or lower prices of nursing home beds on bed blocking

Patients waiting for hospital discharge Hospital Other initiative
  • Increasing home care beds by 10% would decrease social care delayed discharges by 6%–9%

Graham74 Nurse-led discharge
  • Nurse-led discharge following list of criteria (that each patient must meet)

Patients receiving laparoscopic cholecystectomy and laparoscopic inguinal hernia repair Hospital
Leicester Royal Infirmary
Practice changes
  • Nurse-led discharge group were significantly more likely to be discharged on the day of surgery

  • No significant difference in readmission rates or patients seeking primary care postdischarge

Gutmanis65 Behavioural Supports Ontario
  • A quality improvement initiative for older adults with responsive behaviours through the identification of change strategies and knowledge translation best practices

Individuals with responsive behaviours South West LHIN Practice changes
Tools and guidelines
  • Decreased ALC care cases among persons with behavioural needs

  • Improved perceptions from families and clients around patient care

Henwood48 Change Agent Team
  • A team partnership between health and social care to explore the issues around delayed discharges

Inpatients Information sharing live
Tools and guidelines
  • The Change Agent Team helped support implementation of contingency arrangements at the local level

Holland57 Tracking and reporting system
  • Development and evaluation of a discharge delay tracking and reporting mechanism

Inpatients Hospital (academic medical centre) Tools and guidelines
  • Individual patient discharges may be improved by tracking factors that cause delays

  • Nurses took the time to provide comments regarding patient delays

Katsaliaki102 Intermediate care services
  • Statistical simulations to investigate potential care pathways and associated costs

Inpatients Hampshire Social Services Other initiative
  • 500 new places will help to balance the demand and capacity for intermediate care services by avoiding a deterioration of delay times

Lees-Deutsch66 Criteria led discharge - Selection of Patients for Efficient and Effective Discharge
  • Patient discharge is guided by a set of clinical criteria; once the patient meets the criteria, a member of the team can facilitate discharge

Patients discharged from the AMU and both short-stay wards Hospital (acute medicine service with four clinical areas) Tools and guidelines
Practice changes
  • 27 patients were suitable for criteria led discharge, 23 were not

  • Mean wait time for the 27 suitable patients prior to discharge was 4 hours and 51 min

  • Discharge delays were often caused by system delays

Levin94 Step-up intermediate care units
  • A bridging service between hospital and home for individuals ready for discharge from acute care; allows for recovery and regaining of independence

Aged 75+ Hospital Infrastructure and finance
  • Reduced bed days delayed

  • Rate of days delayed increased over time

Lian58 New discharge guidelines for premature babies
  • Development of new discharge guidelines for premature neonates

Premature infants Hospital
Singapore General Hospital
Tools and guidelines
  • Reduced median duration of hospitalisation from 58.2 days to 34.9 days

  • Cost savings of $6174/infant

Maessen75 Enhanced recovery after surgery
  • Reduction in the postoperative recovery period to reduce overall hospital length of stay

Patients undergoing elective colorectal resection Hospital Practice changes
  • No significant difference in proportion of patients with a discharge delay post-ERAS programme

  • Approximately 90% of patients pre and post-ERAS were not discharged on the day discharge criteria/ functional recovery were met

Mahant (2008)59 Medical Care Appropriateness Protoco-audit and feedback
  • A tool that provides information on hospital bed use (qualified and nonqualified hospital days)

Paediatric inpatients Hospital
Hospital for Sick Children
Tools and guidelines
  • Significantly lower risk of inappropriate hospital days

  • During the intervention, 33% of bed days were nonqualified, compared with 47% pre-intervention

  • No change in 48-hour readmission rate

Mahto 76 Hospital diabetes outreach service
  • A service to prevent admission through a number of strategies (improved access to services, management of medical problems, early discharge planning, organisation of follow-up care)

Acutely admitted patients with diabetes Hospital
New Cross Hospital, 700 beds
Practice changes
  • Reduction in bed occupancy, inappropriate admissions, delayed discharges and effective discharge planning

Maloney49 Patient tracker
  • A web-based application to facilitate the discharge process by enhancing communication between disciplines

Inpatients Hospital
Primary Children’s Medical Centre
Tools and guidelines
Information sharing live
  • Decreased number of cancelled surgeries, median emergency department length of stay and average number of inpatient admissions

Manville95 Transitional care unit
  • A rehabilitation-style unit with enhanced nursing and rehabilitation services for elderly patients

Elderly ALC patients (70+) Hospital
St Joseph’s Hospital, 22-bed transitional care unit
Infrastructure and finance
  • Improved health outcomes and discharge disposition, decreased length of stay and costs per patient

Meehan77 Discharge to Assess
  • Patients who require care support are discharged home, or to the community, for a needs assessment in their personal environment

Patients discharged through D2A Hospital Practice changes
  • Assists with early and effective hospital discharge

  • 60% of patients and caregivers reported a positive experience with D2A

  • Communication was noted as an issue

Moeller 60 Critical pathway
  • Criteria for the management and discharge of patients admitted with community-acquired pneumonia

Patients with community-acquired pneumonia Hospital
Queen Elizabeth II Health Sciences Centre, 637 beds
Tools and guidelines
  • 58% of patients with a prolonged length of stay felt they were ready to go home once reaching clinical stability, compared with 92% of patients without a prolonged length of stay

  • Hierarchical Assessment of Balance and Mobility score at clinical stability was significantly associated with physicians’ and families’ assessment of the patients’ discharge readiness

Mur-Veeman61 Buffer management
  • A tool that aims to balance patient flow between hospital and nursing homes by maximising patient throughput

Bed blockers Hospital to nursing home (intermediate care department) Tools and guidelines
  • The lack of cooperation is an inhibitor of buffer management

  • Efforts should focus on improving cooperation between providers

Niemeijer62 Lean Six Sigma
  • An initiative based on Lean Six Sigma to reduce length of stay, improve discharge procedures, create admission capacity and reduce costs

Trauma patients Hospital
University Medical Centre Groningen, 1339 beds
Tools and guidelines
  • Average length of stay of all patients (surgical and trauma) decreased by 2.9 days post-intervention

  • Average length of stay of trauma patients decreased by 3.3 days

Panis78 Dutch evaluation protocol
  • Altering discharge procedures to assess inappropriate hospital stay, efficiency and patient logistics

Mothers of newborn patients Hospital
Maternity unit of 17 beds (715 total hospital beds)
Practice changes
  • Reduction in inappropriate patient stay by 6.1%

  • Decrease in length of stay by 0.7 days

Patel43 Multidisciplinary team-based structure for discharge rounds
  • Interventions based around multidisciplinary team-based discharge planning rounds (afternoon huddles, pilot teams for physician continuity)

Dissatisfied patients with delayed discharge Hospital
University of Colorado Hospital, 673 beds
Information sharing live
  • Higher proportion of patients discharged before noon, lower length of stay and 30-day readmission rate in pilot team compared with control

Pirani44 Nurse participation and patient and family involvement
  • Communication between the nurse and patient/ family to promote continuity of care and coordination of services

Those experiencing delayed discharge NR Information sharing live
  • Enhancing nurse involvement in the discharge planning process can improve delayed discharges

Qin103 Simulation modelling
  • Statistical simulations to explore patient flow and different discharge strategies that could reduce hospital occupancy

Varies based on model Hospital
Flinders Medical Centre (FMC)
Other initiative
  • Hospital occupancy can be significantly reduced, with a reduction from 281.5 to 22.8 days in the best scenario (instantaneous discharge for 24 hours)

Rae96 Delayed discharge project
  • Local authorities are financially responsible (payments) to acute hospital when patients remain in hospital because community care arrangements have not been made

Acute general medical patients Hospital
Dunedin hospital
Infrastructure and finance
  • Mean length of stay decreased by 2.6 days (from 6.5 to 3.9 days)

  • Decreased costs of service delivery by $2.4 million

  • Bed numbers decreased by 24 (from 56 to 32)

  • No change in readmission rates

Roberts50 Royal Rehabilitation Centre, Sydney, goal length of stay tool
  • A tool that reports the length of stay benchmark figures on an individual patient basis

Inpatients in two units: SRU (stroke rehabilitation unit) or BIRU (Brain Injury Rehabilitation Unit Hospital
Hampstead Rehabilitation Centre, 128 beds
Tools and guidelines
Information sharing live
  • Total discharge delays from the 2 units totaled 6311 days

  • Length of stay was not decreased

  • Negative perceptions of the programme from staff

Sampson79 Diabetes inpatient specialist nurse
  • Diabetes management, based on structured group education, for all diabetes inpatients

Diabetes inpatients Hospital
Norfolk and Norwich University Hospital NHS Trust, 989 beds
Practice changes
  • Decreased mean excess bed days by 0.7 days (from 1.9 to 1.2)

Shah97 Community Care (Delayed Discharge) Act 2003
  • Local authorities are financially responsible (payments) to acute hospital when patients remain in hospital because community care arrangements have not been made

Inpatient - specialties of Geriatric Medicine (GM) and Old Age Psychiatry (OAP) services Hospitals Infrastructure and finance GM:
  • Decreased median and mean length of stay

  • Increased number of finished episodes (inpatient discharges)

  • No relationship with number of bed days


OAP:
  • Increased median and mean length of stay

  • Decreased number of finished episodes (inpatient discharges)

  • Increased number of bed days

Sobotka51 Hospital-to-home transitional care programme at AHK
  • A programme to support and educate families on providing care for medically stable children at home

Paediatric inpatient Transitional and Respite Centre
Almost Home Kids
Practice changes
Information sharing live
  • 2 months following support at AHK, the patient transitioned home to be cared for by his mother and home care team

Starr-Hemburrow80 Home First
  • A programme designed to help keep patients in their homes (with community supports) for as long as possible; focusing on providing access to needed services

ALC patients Hospitals Practice changes
  • Rate of ALC patients decreased by at least 50% across the region of study

Sutherland45 Build more; Integrated care; and Financial incentives
  • Three strategies to improve ALC impact on hospitals (build more beds, integrated care, financial incentives for post-acute providers)

ALC patients Hospitals Information sharing recommendation document
  • N/A

Taber81 Comprehensive interdisciplinary improvement initiative
  • A programme implemented by a multidisciplinary team to improve length of stay, delayed discharges and early readmissions through key initiatives

Adult kidney transplant recipients Hospital
Medical University of South Carolina
Practice changes
  • Delayed discharges decreased by 14%

  • Readmission rate (7 day) decreased by 50%

  • Acute rejection and infection rates decreased

Udayai82 Improvement in discharge process - Six Sigma
  • The implementation of strategies using Six Sigma to improve discharge processes (billing hour, patient audits, office executive, priority for discharge, ward boys, discharge process flow)

NR Hospital Practice changes
  • Discharge time was decreased by 21% (from 247 to 195 min)

  • Patients had improved satisfaction with the discharge process

Williams52 Critical care outreach role
  • The implementation of a critical care outreach role to facilitate communication between ICU and ward staff

Patients discharged from the ICU Hospital
Royal Perth Hospital, 22-bed ICU (570 total beds)
Practice changes
Information sharing live
  • Delayed discharges increased by 4% (from 27% to 31%)

Younis53 Enhanced recovery programme
  • A programme post-colorectal surgery to improve stoma management and expedite discharge time

Patients undergoing anterior resection with the formation of a loop ileostomy Hospital
Single district general hospital
Practice change
Information sharing live
  • Average length of stay decreased by 6 days

  • Significant decrease in percent of patients experiencing delayed discharge due to independent stoma management

Grey literature
Anonymous99 Expedited discharge fund
  • A hospital fund to pay for services that are holding up a patient’s discharge (medical equipment, pharmaceuticals, physical and occupational therapy, transportation, etc.)

Uninsured patients Hospital
Iowa City, University of Iowa Hospital, 700 beds
Infrastructure and finance
  • A patient from a rural area was provided with $40/week for medications and gas to travel to a hospital that provided specialised wound care

  • A social worker found a group home for people with a mental health diagnosis for a patient who had no social support or funding

Anonymous46 Meetings
  • Daily and weekly meetings to discuss issues with patient throughput and strategies for eliminating barriers

NR Hospital
University of Cincinnati Health University Hospital, 693 beds
Information sharing live
  • Decreased average length of stay by 5.34 hours

  • Increased accuracy of predicting next day discharges from the medical/surgical units by 40%

Calveley83 Tiered community-based services
  • Three tiers of services to allow for people to be cared for in their own homes or residential units, instead of in hospital

NR Hospital
Four Seasons Healthcare, 18 000 beds
Practice changes
  • NR

Manzano-Santaella100 Payment by Results and Delayed Discharges Act
  • Payment by Results pays providers a fixed price for each individual case, while with the Delayed Discharges Act, local authorities are financially responsible when patients remain in hospital because community care has not been arranged

NR NR Infrastructure and finance
  • Payment by Results and the Delayed Discharges Act are related policies

Krystal86 Southlake@Home
  • A team designed to meet the patients care needs through partnerships with community and primary care (integrates primary care, hospital care and home and community care to develop a personalised care plan)

Medically and socially complex and frail elderly Hospital
Southlake Regional Health Centre
Practice changes
  • Reduction in ALC days (average of 10.6 days)

  • 1088 ALC days avoided

  • Positive patient and provider experiences

Walker2 Recommendations for improving care for the ageing population
  • Numerous recommendations to improve ALC in acute and community care ranging from proactively identifying patients at risk of decline in primary care to making hospitals more ‘senior friendly.’

NR NR Information sharing recommendation document
  • NR

North West Community Care Access Centre88 Wait at home
  • Allows seniors to get their healthcare needs from their home through a variety of services for a up to 90 days

Seniors waiting for LTC placement NR Practice changes
  • NR

Toronto Central Community Care Access Centre67 ALC avoidance framework
  • To create a standardised approach to avoid delayed discharges through 12 leadings practices and associated strategies (identifying a date of discharge, engaging with substitute decision makers, etc)

NR NR Tools and guidelines
  • NR

Province of New Brunswick92 ALC collaborative committee
  • A committee developed to identify and implement priority strategic initiatives

NR NR Information sharing live
Practice changes
Infrastructure and finance
  • Reduction in percentage of acute hospital days used by patients waiting for discharge from 19.6% to 17.5%

NHS Improvement104 SAFER patient flow bundle
  • A tool to reduce delays for patients on inpatient wards

NR NR Information sharing recommendation document
  • Most effective when used with Red2Green days

  • Supports decision making by allowing staff to visualise plans

Red2Green days
  • A tool to reduce unnecessary waiting by patients

NR NR
  • A board (electronic or white) should act as a focal point for rounds

Long-stay patient reviews
  • Weekly reviews of long-stay patients (>20 days), to help address obstacles that are delaying discharge

NR NR
  • Weekly long-stay patient reviews can reduce the number of inpatients with a length of stay >20 days by up to 50%

Multiagency Discharge Event
  • Review of individual patient journeys by bringing together senior staff from health and social care

NR NR
  • Greatest impact on patients with a length of stay >6 days

Central East LHIN ALC Task Group84 Home First
  • A programme designed to help keep patients in their homes (with community supports) for as long as possible by connecting patients to their needed resources

NR Hospital
Halton Health Services, 459 beds
Practice changes
  • Percent of ALC (acute) reduced from 22%–28% to 4%–6%

Adams, Care and Repair England98 Home First
  • A programme designed to help keep high needs seniors in their homes (with community supports) for as long as possible and involve the family in care

Patients (specifically high needs seniors) NR Practice changes
  • NR

Shah89 Home First
  • A programme designed to help keep patients in their homes (with enhanced home care supports) as they wait for long-term care

High need seniors (75+) Trillium Health Partners, various community and long-term care organisations Practice changes
  • 2-fold reduction in monthly average of ALC patients

  • 30.5% reduction in number of ALC to LTC hospital referrals

Joint Improvement Team85
  • NR

ALC patients 9 community hospital corporations, 14 hospital sites and a mental health centre in one Ontario region
1642 beds across the facilities
Practice changes
  • Expected to reduced ALC days by 30% over the next 3 years

Adams, Care and Repair England98 West of England care and repair
  • Enables older patients to return home from hospital quickly and safely by organising and repairing home (cleaning, clearing clutter, small adaptations)

Older patients West of England Care and Repair Infrastructure and finance
  • Substantial cost savings in hospital bed days, housing interventions and hospital staff time

Shah89 Home First
  • A programme designed to help keep patients in their homes (with community supports)

Elderly patients Hospital/ community in Mississauga Halton Local Health Integration Network Practice changes
  • The equivalent of 35 acute care beds have been saved over 2 years

  • 250 people have been diverted from LTC placement

Joint Improvement Team85 Home First – 10 actions to transform discharge
  • Actions to improve the pathway from hospital to home focusing on achieving safe, timely and person-centred care

NR NR Practice changes
  • Factors in reducing delays include: identifying estimated date of discharge, using a framework for admissions, transfers and discharges, appointing a provider for coordinating the patients discharge plan, screening for frailty, using transitional and intermediate care services, adopting a home first culture

*Initiative category is based on Doern and Phidd’s adapted framework Hosseus and Pal.39

AHK, almost home kids; ALC, alternate level of care; D2A, discharge to assess; ED, emergency department; ERAS, enhanced recovery after surgery; GM, geriatric medicine; HRH, Humber River Hospital; ICU, intensive care unit; LHIN, local health integration network; LTC, long-term care; MGH, Michael Garron Hospital; N/A, not available; NR, not reported; OAP, old age psychiatry; TGH, Toronto General Hospital.