Table 3.
Communication preferences of patients about symptoms with the healthcare team post hospital discharge
| Preferences for symptoms not of concern | Preferences for concerning symptoms | |||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1st | 2nd | 3rd | 9th | 1st | 2nd | 3rd | 9th | |||||||||||||||||
| Rank | n | % | Rank | n | % | Rank | n | % | Rank | n | % | Rank | n | % | Rank | n | % | Rank | n | % | Rank | n | % | |
| Telephone | 1 | 193 | 36.8 | 1 | 160 | 30.5 | 4 | 57 | 12.4 | 7 | 2 | 0.4 | 2 | 168 | 32.0 | 1 | 258 | 54.3 | 5 | 32 | 7.2 | 5 | 10 | 1.8 |
| In-person | 2 | 179 | 34.1 | 4 | 58 | 12.1 | 5 | 46 | 10.0 | 4 | 14 | 2.7 | 1 | 305 | 58.1 | 2 | 99 | 20.8 | 6 | 21 | 4.7 | 6 | 9 | 2.2 |
| 3 | 86 | 16.4 | 2 | 96 | 20.0 | 2 | 101 | 21.9 | 9 | 0 | 0.0 | 3 | 22 | 4.2 | 3 | 39 | 8.2 | 1 | 121 | 27.1 | 9 | 1 | 0.2 | |
| Text message | 4 | 43 | 8.2 | 3 | 91 | 18.93 | 1 | 107 | 23.2 | 6 | 6 | 1.1 | 4 | 12 | 2.3 | 4 | 27 | 5.7 | 2 | 111 | 24.8 | 7 | 7 | 1.3 |
| Online via laptop or computer | 5 | 13 | 2.5 | 7 | 22 | 4.6 | 3 | 58 | 12.6 | 8 | 1 | 0.2 | 7 | 2 | 0.4 | 6 | 10 | 2.1 | 4 | 42 | 9.4 | 8 | 4 | 1.0 |
| Tele/video conference | 6 | 7 | 1.3 | 5 | 27 | 5.6 | 7 | 39 | 8.5 | 3 | 40 | 7.6 | 5 | 6 | 1.1 | 5 | 34 | 6.5 | 3 | 101 | 22.6 | 4 | 29 | 7.0 |
| Online via mobile phone or tablet applications | 6 | 7 | 1.3 | 6 | 24 | 5.0 | 6 | 45 | 9.8 | 5 | 7 | 1.3 | 6 | 3 | 0.6 | 7 | 7 | 1.5 | 7 | 16 | 3.6 | 2 | 231 | 41.3 |
| Online via social networking services | 7 | 2 | 0.4 | 9 | 1 | 0.2 | 8 | 7 | 1.5 | 2 | 130 | 24.8 | 8 | 1 | 0.2 | 8 | 1 | 0.2 | 8 | 3 | 0.7 | 3 | 129 | 24.6 |
| Online via discussion group or forum | 7 | 2 | 0.4 | 8 | 2 | 0.4 | 9 | 1 | 0.2 | 1 | 222 | 42.3 | 6 | 3 | 0.6 | 9 | 0 | 0.0 | 9 | 0 | 0.0 | 1 | 228 | 43.4 |