Table 3.

Sources of information and solutions: understanding limited cellular reception and intervention connectivity.

Data source	Information provided	Informed solution
Study support log and implementation meeting minutes	Server error messages reported by participants preventing check-in messages from opening	Education on connecting a smartphone to the internet
Study support log and implementation meeting minutes	No internet at the home preventing digital tool use No cellular reception at home prevented digital tool use	Scheduling video visits/check-ins when participant has access to cellular service or internet
Study support log and implementation meeting minutes	Poor internet service at home chosen as default connection method prevented digital tool use Poor internet service in community chosen as default connection method prevented digital tool use	Education on disconnecting from the internet