Table 2.

Barriers to using phones quotes.

Quote number	Topic	Quote
Quote 1	Electricity	“You know in Uganda electricity is not constant and you are not certain that electricity will be available tomorrow. So, you have to charge every day, yet we pay a lot of money for electricity.”
Quote 2	Network and cost	“The battery is weak and it gets low quite often. Another thing is network, sometimes the network is not good. I have a friend in Kaliro but usually when you are talking it loses network and I do not get what he is talking. Then also money for airtime, buying sms, it is expensive for me because you have to load SMS for a day if you want to communicate with a friend.”
Quote 3	Unwanted messages	“Unwanted text messages. Haha. They are my biggest problem. I get stressed out and it ruins my day when I get them. Then there are frauds who lie to us on the phone that we have won something when they want to take our money. It makes me want to throw away my phone. Also, stalkers who refuse to introduce themselves and leave you in suspense. Then the problems with phones is that even if you break up with someone, they can't leave you alone.”