Table 1.

A description of the different Normalisation Process Theory constructs that underpin the implementation of person-centred outcome measures into routine practice. Derived from May (2013).²²

Normalisation Process Theory construct	Description
Coherence	Sense making work: How individuals and groups understand what outcome measures are and how/when to use them
Cognitive participation	Relational work: What people do to engage in using outcome measures in order to legitimise, and build a community around, their use
Collective action	Operational work: The ways in which people – individually and collectively – work to implement outcome measures into routine practice
Reflexive monitoring	Appraisal work: How people appraise and assess the value of outcome measures after using them