Table 6.

Complacency analysis by risk groups

	Older adults	Adults with risk factors	Pregnant women	Mothers of children <6 years
Risk	The risk of the disease is determined by experience Importance of knowing cases of diseases and how to prevent them	They receive information in health facilities about the importance of vaccination Group well informed by continued medical attention	They do not identify the risk of pregnant women as a particular group They perceive the disease as very likely to be contracted in the general population The disease is treatable Influenza is the result of the complication of respiratory diseases	Everyone is exposed to influenza Children are not identified as a risk group
Severity	The gravity of the disease is known by the experiences of people who have already suffered the disease	Information is provided regarding the severity of the disease in health units Some knowledge about influenza, identifying it as a dangerous disease, which can cause death Knowledge and perception of severity due to symptoms Influenza is a complication of a previous respiratory process	The disease and the symptoms are little known Influenza is a complication of a previous respiratory process Perceive the severity of the disease	Disease considered to be serious Disease is known through the media and because some family member suffered it Influenza is considered a “strong cold” Influenza is a complication of a previous respiratory process
Feasibility of prevention, infection and cure	Influenza can be treated at the health services The doctor is important in the care of the disease Contagion in environments with sick or overcrowded people	The doctor is important in the care of the disease Importance of prevention rather than treatment Vaccination is the basis of prevention	Influenza is preventable Need information from health personnel on the prevention of disease Influenza can be treated and cured by medical personnel	Medical staff has the ability to cure influenza
Prevention and vaccination practices	Knowledge of the existence of the vaccine and its utility in prevention The vaccine is administered late There are multiple methods of prevention	The vaccine is the best way to prevent influenza There are multiple methods of prevention	Existence of the vaccine is known Vaccine is useful to prevent the disease, along with other measures Important to have information about influenza to protect families Need more information about the disease and the vaccine	Influenza is preventable Different forms of dietary hygiene prevention are prioritized Vaccines do not prevent the disease (one case) Need to receive more information

Source: Focus groups.