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. 2020 Dec 24;57(3):589–597. doi: 10.1007/s10597-020-00741-1

Table 2.

Central categories, subcategories and examples

Central categories Subcategories Examples
Integration into the team Features of success

Equal treatment in team conversations

PSWs have specific knowledge/abilities

Challenges

Lack of resources

Missing contact with mentor

Positioning between team and patients

Acceptance of being informally addressed by patients

Problem of how to pass on patients’ concerns to the staff

PSWs’ roles Offers

Being available, individual conversations

Follow-up care

Groups: Recovery, social skills training, creative writing, etc.

Self-perception

Ambivalence in the judgment of leeway

Change from feeling superfluous to gaining self-confidence

Support by PSWM and external supervisor