Table 1.
Variable Number | Name of the Variable | Description |
---|---|---|
1 | Experience-hospital | You visit this hospital: 1 = for the first time; 2 = not for the first time, but after a long time; 3 = sometimes; 4 = regularly. |
2 | Experience-department | You visit this department: 1 = for the first time; 2 = not for the first time, but after a long time; 3 = sometimes; 4 = regularly. |
3 | Wayfinding | Is it easy to find the place for the newcomers? 1 = easy; 2 = some difficulties; 3 = difficult. |
4 | Finding-department | How did you find your department? 1 = knew it before; 2 = looked at the map of the hospital; 3 = used signs; 4 = instructions from the sending doctor; 5 = instruction from the sending nurse; 6 = it was written on the prescription; 7 = asked the staff; 8 = asked another patient; 9 = asked the doorman; 10 = found on the webpage; 11. other. |
5 | Arrival | When did you arrive to the department? 1 = I was not ordered on the exact time; 2 = ahead of time/on time; 3 = lately due to getting lost in the hospital; 4 = lately-another reason. |
6 | Navigation-improve | Navigation improvement is needed: 1 = strongly agree; 2 = agree; 3 = disagree; 4 = don’t know. |
7 | Navigation-prefer | Which type of navigation would you prefer? 1 = more maps; 2 = map readability; 3 = printed maps; 4 = more arrows; 5 = strips; 6 = door signs; 7 = assistents; 8 = smartphone navigation; 9 = other. |
8 | Having-smartphone | 1 = I am using and having in now; 2 = using, but not having now; 3 = using, but not in the hospital; 4 = not using. |
9 | Using-smartphone | Would you use a smartphone for navigation in the hospital? 1 = definitely yes; 2 = only in case of getting lost; 3 = rather not; 4 = no. |
10 | Reminder-smartphone | Would you like to get a reminder of the physical examination in the hospital on your smartphone? 1 = definitely yes; 2 = I would not mind; 3 = rather not; 4 = no. |
11 | Gender | 0 = male; 1 = female |
12 | Age | 1 = 0–20 years; 2 = 21–40; 3 = 41–60; 4 = more than 60 years |
13 | Education | 1 = no/elementary; 2 = secondary; 3 = tertiary |
Note: variable 7: more maps = more orientation maps in the hospital complex; maps readability = improving the clarity and readability of the maps in the hospital complex; printed maps = printed plans of the hospital provided to all visitors at the entrance; more arrows = more orientation arrows and signs in the hospital complex; stripes = guiding coloured stripes on the ground; door signs = better and more illustrative door signs; assistants = staff helping with the wayfinding in the hospital; smartphone navigation = mobile application for navigation in the hospital complex and buildings.