Table 1.
Survey questionnaire and coding scheme.
| Variable | Description | Questionnaire items | References | |||||
| Dependent variables | ||||||||
|
|
Sustainability of the physician office, clinic, or pharmacy (SUST) | Business owner’s perception of practice or business survival in the near future. | At an overall level, to what extent do you feel your clinic/practice/pharmacy is sustainable, considering the current COVID-19 scenario, in a span of the next 1-3 years? | Scale: 1 (least confident) to 5 (very confident) | ||||
| Independent variables | ||||||||
|
|
Satisfaction with the current business scenario (SBCS) | Business owner’s satisfaction with the current practice and/or business scenario during COVID-19. | Questions: to what extent are you currently [during COVID-19 situation] satisfied with: (1) the overall clinic/practice/pharmacy relevant business scenario, situated across your city/town/county, (2) the current method of practice or business operations, and (3) the quality of day-to-day business transactions? | Scale: 1 (very dissatisfied) to 5 (very satisfied); Cronbach α=.79 | ||||
|
|
Satisfaction with remote and virtual care models (including telemedicine, telehealth, and e-visits) (SRVC) | Business owner’s satisfaction with the current (during COVID-19) remote care (telemedicine, telehealth, remote consulting, and e-visit provisions) provided by your clinic/practice/pharmacy. | Questions: to what extent are you currently (during COVID-19 situation) satisfied with the provisions and operations in your organization relevant to: (1) remote care, (2) telehealth and telemedicine, and (3) remote consulting and e-visits? | Scale: 1 (very dissatisfied) to 5 (very satisfied); Cronbach α=.82 | ||||
| Control variables | ||||||||
|
|
Age (AGE) | Age of the owner | My age is_________. | N/Aa | ||||
|
|
Gender (GEN) | Gender of the owner | I am: (a) male and (b) female | N/A | ||||
|
|
Income (INC) | Net income of the owner from the business | My annual income from the clinic/practice/pharmacy relevant business: (1) less than US $50,000, (2) US $50,000-US $100,000, (3) US $100,000-US $200,000, (4) US $200,000-US $300,000, (5) US $300,000-US $500,000, (6) US $500,000-US $750,000, (7) US $750,000-US $1,000,000, and (8) higher than US $1,000,000. | N/A | ||||
|
|
Education (EDU) | Education of the owner | My education is: 1=illiterate, 2=up to middle school, 3=up to high school, 5=some college, 6=undergraduate level, and 7=graduate and above. | N/A | ||||
aN/A: not applicable.