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. 2021 Feb 22;14:493–511. doi: 10.2147/JMDH.S295549

Table 6.

Enablers to Communication Between Hospital Allied Health and Primary Care

Study MDT Care Plan Follow-Up Involve Patient and Caregiver Health IT Other Enablers
Allen et al, 200436 Yes Yes Yes Yes MDT decision support and evidence-based protocols for PCP.
Baker & Wellman, 200550 Yes Yes No No Dietician as care managers, contributing to discharge planning.
Bleijlevens et al, 200851 Yes Yes Yes No Check if PCP agrees with hospital plan, check patient calls PCP.
Christie et al, 201652 Yes No Yes Yes Provide PCP a range of ‘normal’ post-surgical consequences.
Dossa et al, 201253 Yes Yes Yes Yes Primary care allied health support patient & PCP communication.
Fleiger et al, 201937 Yes Yes Yes Yes SW as ‘boundary spanners’ across healthcare organizations.
Hansson et al, 201754 Yes Yes Yes Yes ‘Project leader’ to direct care plan.
Hawes et al, 20185 Yes Yes Yes Yes MDT outpatient transition program based in primary care practice.
Hesselink et al, 201438 Yes Yes Yes Yes Patient coaching to assert a more active role in own care plan.
Holmes et al, 201639 Yes Yes Yes No Allied health service (SW and PT) in an Emergency Department.
Hsiao et al, 201840 Yes Yes Yes Yes Telephone call from hospital to PCP. Patient access phone line.
Ivanoff et al, 201855 Yes Yes Yes Yes Clear care plans built by MDT, family and all involved caregivers.
Johannessen & Steihaug, 201356 Yes No Yes Yes Patients and PCP attend hospital discharge meetings
Kind et al, 201157 Yes Yes No Yes Shift in the medical focus of discharge summary.
Massy-Westropp et al, 200541 Yes No No Yes Automated staff access to EMR patient information, alert system.
Mc Ainey et al, 201642 Yes Yes Yes No Supported PCP appointment so patient understands care plan.
Miller et al, 201943 Yes Yes Yes Yes SW care coordinator with focus on social determinants of health.
Rowlands et al, 201258 Yes Yes No Yes Guidelines for how, when & by whom communication happens.
Rydeman & Tonkvist, 200659 Yes Yes Yes Yes Identification of shared care team values and purpose.
Tang et al, 201760 Yes Yes Yes No PCP education regarding memory deficits after stroke.
Thomas & Siaki, 201744 Yes Yes Yes Yes Script and algorithm to frame follow up phone calls to patient.
Trankle et al, 201945 Yes Yes Yes Yes Guidelines & support phone line for PCP. IT training.
Wilson K et al, 200561 Yes Yes No No Nurse practitioner collaborating with PCP and allied health.
Wilson S et al, 200446 Yes No No Yes Shared hospital & community MDT by videoconference.
Total agreement 100% 83% 75% 75%

Abbreviations: PCP, primary Ccare practitioner; MDT, multidisciplinary team; OT, occupational therapist; PT, physiotherapist; SLP, speech & language pathologist; SW, social worker; IT, information technology; EMR, electronic medical record.