Table 1.

Participatory design workshop stages, description and focus.

Stage	Description	Methods
		Type	Focus
Discovery	Open and prompted discussion to explore participant practices, goals, values and needs within their group and region.	Qualitative exploration using semistructured interview guides	General views based on individual’s goals, needs and values relating to the Helpline and technology The role of the Helpline compared to other types of services and supports (face-to-face, telemedicine, apps and etools) The use of technology for health and wellbeing The use of technology to assist individuals and supportive others using the Helpline Understanding issues arising in both urban and regional areas
Evaluation	Participants explore and evaluate current resources focusing on their strengths and weaknesses.	Group-based and individual review work	Review of working prototypes (wireframes) Feedback on ideas generated in previous workshops through prompted discussion
Prototyping	Brainstorming with participants as they suggest ideas, sketch concepts, and envision the technology solution.	Group-based and individual development work	Descriptive artifacts and mock-ups User personas (hypothetical typical end users of the InnoWell Platform including their profile, user group, background and history, current situation, goals and motivations, frustrations and challenges) User journeys (series of steps illustrating how end users might interact with the Platform)