Figure 2.

The proportion of online requests submitted by the patients from March 24 to April 24, 2020. Most frequent online request submitted by patients was “review glucose readings and adjust medications” (31%), followed by “refilling the diabetes supply” (28%); “others” which included questions about carbohydrate counting, device malfunction, and questions about diet (20%); “refilling diabetes medications” (8%); “question to the HCP” (7%); and “reschedule an appointment” (6%). Abbreviation: HCP, health care provider.