Table 1.

Characteristics of study pharmacies

Location	Index of multiple deprivation 2019*	Study pharmacy	No of staff
Woodland Independent Pharmacy Group (3 pharmacies) Urban setting 6% of local population 65 years or older (55% female, 47% male)†	30% most deprived LSOA‡	Willow	2 pharmacists 1 trainee pharmacist 8 dispensers/technicians 2 counter staff 1 delivery driver	Group pharmacist owners (n=2) who oversee pharmacies and cover staff when needed.
	50% most deprived LSOA	Foxglove	2 pharmacists 2 counter staff 8 dispensers/technicians
Meadow Independent Pharmacy Group (5 pharmacies) Suburban setting 17% of local population 65 years or older (55% female, 45% male)†	20% least deprived LSOA	Poppy	1 pharmacist 2 dispensers 1 part-time counter staff 1 delivery driver	Group pharmacist owner (n=1) who oversees pharmacies and covers staff when needed.
	50% least deprived LSOA	Lilac	1 pharmacist 1 dispenser 2 dispensers/counter staff 1 delivery driver

*https://www.gov.uk/guidance/english-indices-of-deprivation-2019-mapping-resources%23indices-of-deprivation-2019-explorer-postcode-mapper.

†https://fingertips.phe.org.uk/profile/health-profiles.

‡LSOA or neighbourhood.

LSOA, layer super output area.